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Graham Rossall

19 December 2023, 20:33

  • GB

Very good product and very good customer service

Very good customer experience from design/initial advice stage through to delivery and installation. The product itself is also well constructed and relatively straightforward to install. I’m very happy with the end result.

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Mr Andrew

18 December 2023, 05:04

  • GB

Verified

Great experience

Great help from my online/telephone assistant, Charley, to design and customise a closet. Nice email laying out the process, everything delivered as promised, be ready it can be heavy !. Complete instructions, make sure you read them as they make it easy (with some wood build knowledge) Fitted together precisely, an excellent quality and sturdy build. Very pleased.

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Neil Cook

15 December 2023, 03:24

  • GB

Will use this company for any bespoke…

Will use this company for any bespoke bedroom furniture. A fraction of the cost of other well known retailers, and their customer service is excellent.

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Wales

14 December 2023, 04:16

  • GB

Just WOW no concerns here

We were very apprensive of ordering our master bedroom suite on line but WOW it was the easier thing we have ever done from the design to the comprehensive build guides and fitted by us in a weekend.

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Andy

14 December 2023, 03:49

  • GB

Professional service from start to…

Professional service from start to finish they did exactly what they said they would do and the price was exceptionally good compared to sharps who quoted more than 3 times, what’s not to like.

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Michael Brown

14 December 2023, 03:35

  • GB

The quality of the bedroom furniture I…

The quality of the bedroom furniture I bought from Online Bedrooms was of high quality and will easily last for years. I opted to build and install the furniture myself and the step by step instructions made the process so easy to follow, every panel labelled and numbered. I would highly recommend Online Bedrooms for their professional and friendly service, and ready to help if advice is needed.

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Nick

13 December 2023, 19:32

  • GB

WHAT A DISASTER NOW I'm NERVOUS !!

Initially a great response from the company after my enquiry ...the initial process of design and agreeing my ideas was very simple and easy !.....I am a Designer and decent DIY'er so I didnt imagine it would be a problem .... But following the delivery of my fitted wardrobe it all changed !! ...the assembly instructions were absolutely appalling !! no identification of parts which made building a nightmare...the online videos were for completely different fittings and were useless! the mirrored doors are were very flimsey and I am concerned they will fall apart very quickly ! the mirrors are held in by a plastic beading that fell off when I unpacked them! the main construction is chipboard !!...again I was worried that it would not last and may warp, so I have added some extra glue and screws ....some items were pre drilled which I needed to guess at what they were for ....some screws that were specific for the drawer runners were not supplied in the fitting pack and as there was no list of parts (and what they were for) I didnt realise until assembly ...had to go to my local screwfix (my saviour) and buy some !!! My Installation took place on a Friday afternoon so no-one online (I emailed) to respond to my plea for help !!! The wardrobe is now up (apart from the scribing) but it took me 2 days and a lot of grief and I would not reccomend this company to anyone ...let alone use them again !!!...my advice to you is look further !!!!!

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Mike Smith

12 December 2023, 05:09

  • GB

Great bedroom furniture from Online Bedrooms

We were really impressed with online bedrooms. They were very easy to communicate with, providing opportunities to discuss, amend and confirm our wardrobe order. The product was very competitively priced. The installation was easy to follow and the final result was fantastic. We were so impressed that we then ordered a dressing table and set of bedside cabinets The feedback we have received from friends has been first rate. I would have no hesitation in recommending them as a company to others.

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Customer -

09 December 2023, 04:49

  • GB

Excellent process from start to finish

Excellent process from start to finish. Online designer was always available to make any tweaks. Delivery date with two hour slot arranged. Everything well packaged. Good step by step instructions. Quality materials that produced an excellent finish to my built in wardrobes.

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Paul Ackroyd

30 November 2023, 21:24

  • GB

Fantastic quality, solid units.

Great units, excellent quality fixings supplied. Communication could be a little better and the instructions could be clearer. On the whole though I would definitely recommended the company and wardrobes.