Verified
Awesome thank you I was able to take…
Awesome thank you I was able to take care of my pups emergency sx thru this payment plan !!!
Verified
Scratch pay made everything super…
Scratch pay made everything super simple it was a great experience very helpful in a time of need
Verified
We are very grateful for this loan to…
We are very grateful for this loan to save our pets life!!! You have been extremely lenient on our payments and now that we have paid it off it’s a burden that has been lifted from us. My husband lost his job in August and we struggled to make the last payment but finally paid it off today. Thank you so very much for helping us out with our situation and hopefully we may use this service again, but actually hope to never need to. Bless you all.
Verified
easy and friendly customer service
easy and friendly customer service. scratchpay has helped my dogs more than i can remember
Verified
Great experience from the beginning to…
Great experience from the beginning to the end. Easy to use website, you can apply all on line. Made our fur baby medical emergency care affordable and eased the stress.
Verified
Thanks for your business.
I do appreciate your help saving my cats life. Rocket is his name.
Verified
Hidden fees and deceptive billing
Complete lack of transparency. I wound up paying my bill off immediately. Details: They say they offer 0% financing but you cannot change your autopay to reflect that, so you have to call or go online (“or send a check”) every month, which of course raises the likelihood of failing to pay by the “end of the promotional period,” thus being charged the full interest amount accrued during that period. Further, they charge a “convenience fee” for manually paying extra each month (which is required to avoid the interest). I have many financial accounts, have had many loans, and have never seen this. Taking into consideration the crisis state many are in when they are at the vet and weighing financing options (no one takes out a vet loan when things are going well) this seems manipulative and deceptive. Do not recommend. Pay out of pocket or go to a vet that accepts Care Credit, which I used in the past at a different vet, and which was wonderful.
Verified
Easy
Easy, convenient
Verified
I’m so grateful for scratch pay
I’m so grateful for scratch pay. Sometimes we have unexpected medical emergencies with our fur babies and scratch pay has literally been a life saver! Thank you all so much!
Verified
Ty for everything
Ty for everything! U guys rock!