Great location. Close to ferry and light rail underneath. Plenty of dining options. Room was very comfortable and service great. We went with 2 other couples for 2 nights and thoroughly enjoyed our stay. Good value for money. Excellent buffet breakfast. Will stay again.

Please stay away from Luxury Escapes if you don’t want your holiday ruined. Booked and paid in full only to find out at the hotel that our booking has been cancelled. Need to pay again at the hotel during checkout. After two weeks debacle trying to get out money back and requesting compensation, $100 promo voucher with a bunch of restriction offered. You can keep your voucher as I won’t be booking with Luxury Escapes anymore. Oh, and rude “customer experience team” who doesn’t care about customer at all. Oh and we are still waiting for the difference in the payment (the amount we paid the hotel was higher and LE decided to refund the amount we paid them initially, still waiting for the difference to come through)

Having used luxury escapes over the years unfortunately we had to cancel our recent trip due to health issues. After speaking with GemmaE we were treated sympathetically and issued with a credit

We had to change our flights and accomodation dates for Bali. Joel S replied to my emails promptly and was very courteous and helpful in making these changes.

Gemma E was most helpful and dealt with my issues with professionalism and efficiency. Amazing service, thank you kindly. Rosemary

Kylie M and Seany were very pleasant and able to assist me with changing the dates of a trip that I had booked the day prior, only to discover that the flight price had nearly doubled so I wanted to change the arrival date of my booking.

Gemma was fantastic she was able to get me query sorted out very fast and then took the time to follow up to make sure i had everything.

I recently booked a staycation for my family and needed additional support to get the details right for us. Both Lucia M and Mikayla C were of great assistance, professional and efficient in organising our stay for us. A big thanks to them both.

Our stay at Mantra Lorne as part of the Great Ocean Road Escape package was fantastic. The beachfront location offered stunning ocean views and easy access to Lorne’s coastline. The accommodation was spacious and comfortable, making for a relaxing retreat. The daily breakfast had a great selection, and the dining credit was a wonderful bonus, allowing us to enjoy a delicious meal at the hotel’s restaurant. Lorne is a perfect getaway, with beautiful coastal walks, charming cafés, and plenty to explore. This package offers a great mix of comfort, convenience, and value—highly recommended!

Your excellent staff Mintra helped me to change my accomodation change very quickly. Mintra negotiated with the hotel for me. Thanks to Mintra, we will enjoy our stay end of this month. I will definitely check your offers on my fututre business trip etc.