Ice operate sharp business practice, they did in my case. Promises of inexpensive calls rubbish, will stay in touch, rubbish, will give you a dedicated manager rubbish and consequently lost me as a customer. Do not sign one of their contracts the price to leave is close to one thousand pounds.

Excellent service from Summer, Chloe, Caitlin in the CS team, they are quick to respond and always provide detailed feedback on any issues.

Existing customer. Contacted Ice-Comms and asked for my phone system to be reviewed and amended. Rachael was very responsive, listened to what we required and carried it out promptly. Perfect!!

Rachael has been really helpful - came up with a solution straight away, not only for me, but then offered to roll out to the company on my behalf so we are all working from the most up to date software! Very pro-active! Rachael also followed up with me throughout the day to ensure everything was working as expected - very impressed, thank you Rachael! :)

James liaised with me for my queries that i had with our account and was polite, quick and efficient with his responses and found me all the information i needed and then referred me to the correct department. He was very professional, i hope to speak to James next time i have any questions.

Robyn is what makes my experience great. She is so helpful, co-operative & patient. She replies within minutes and answers all my questions in double quick time.

Speedy Skip Hire cancelled broadband in June 2024. We were still being billed for those. We requested termination fees in September 2024. Late September our phone line was stopped with your team saying it was a national outage. We are now January 2025 and no office phone and still being billed for both and discounts agreed are not being paid plus we have lost buisness approximately £8000 through this .

I have had a very good experience with order 8 business Sim Cards. From first contact to order being complete it has all run smoothly. I would like to thank Gavin Shaughnessy for all his help and patience.

Have spoken with the team again today and despite my relationship manager being helpful and agreeing I had been misled, no resolution in sight for a hugely inflated and costly contract. Please check reviews as many are repeated from the same people to cover the real negative reviews being placed. Have been encouraged by their own team to raise a formal complaint and will be going to the Communications Ombudsman if it is not resolved. SME owners deserve better!

Following the set up of numerous business contracts, I have been dealing with James in Customer Support. His support has been second to none and he has assisted us massively with getting a handle on the billing of the contracts. Very patient and always prompt with his responses/assistance and calls when he says he will which is unheard of with many other providers out there. Thanks again