Summer from ICE Comms was superb. Summer provided outstanding customer service and resolved my issue promptly. She followed up with an email. Quick and easy fix to my problem. Pleasant experience.

So I've been tied into an ice comms contract for 2 years now and the prices just keep rising, because I didn't upgrade at the 18month ewciew point the reason why I didn't upgrade or change anything on my contract is because if you make any alterations on your account guess WHAT they reset the clock which ties you in for another 36 months. Which they will say it's all in the small print so small you can barely read it. But now I've got a barrister looking over my contract also off-comm so make sure when you sign up with ice comms for mobile phone contracts you know all the ins and outs. Let's just see where they legal route takes me

Fake reviews… Multiple good reviews from the same account is always suspicious.. especially when it happens after a spate of negative reviews which are from real people and very accurate with huge similarities. I will continue to post negative reviews until the score meets the service so no other business owner is scammed by this company and their awful sales reps! Want to pay more, be pressured, pay double, be ignored by the sales rep who stalked you for months… use ICE!

I have been a customer of ICE Comms for nearly 3 years. I recently had an administrate problem with my broadband service. Summer went above and beyond to sort the issue out. I was kept informed by both email and telephone. Summer is a real asset to the ICE Comms team.

This company cold called me and talked me into a contract which was going to cost me less than my original one with Vodafone. They hid the fact that i was signing up for a much more expensive contract with Vodafone for a full 36 months than I was currently paying. The Sales man is a complete liar totally hoodwinked me usually i am much more astute and less trusting - i know i could take this further but with family members ill I don't have the energy. Just wish I had read Trust pilot reviews before believing their pack of lies.

Great service provided by Kayla who listened and attended to my issues regarding my E sim activation. She Also followed up a day later to check if all was well. Satisfied with the service thanks once again

We have been with Ice since 2020 and they have always been so helpful and supportive. Most recently, I need to thank Rachael for her support with cancelling our contract when closing down our premises. During an extremely busy time she was very supportive and understanding. I wouldn’t hesitate using Ice Communications in the future or recommending them.

Summer and Rachel delt with the porting of our landlines. They were amazing, very clear and quick to carry out the process with no down time. Fast to respond and great communication throughout the entire process. Highly recommend 👌

Rachael was really helpful setting up my voicemails over our Christmas closing. I do find the platform quite tricky to use, but the support staff are usually very helpful

Robyn!, when ever i need help with ice comms, i trust that she will be able to help a smooth and quick transaction, she managed to change my number from my old network in a matter of days after i waited months for someone else to do it, absolute legend!