I am very impressed by True Traveller and have already recommended it to many people. The service is great, employees are very friendly and efficient. Everything is done so quickly!! Thanks for everything!!

Very quick response to a claim. Money in account within 24 hours. Amazing.

Fantastic customer service with REAL compassionate people who were very efficient, clear and helpful at an urgent time of great need after a family medical emergency. They settled my claim and travel resumption super fast, absolutely outstanding service! Peace of mind in an incredibly stressful situation.

Great company. True Traveller were helpful from the very start of my experience. They covered me in difficult circumstances and explained everything thoroughly. Unfortunately, had to make a claim and this was dealt with and settled within 3 days. Cannot fault the customer service.

Best insurance travel company I’ve been with! Love the fact you can get insurance once you’re already abroad and lots of flexibility with it (great for me as I can be forgetful) but I made a medical claim during my last trip. It was super straight forward to do and was processed in 24 hours! (It can take up to 10 days though) they inform you when they’ve received your claim. 10000% recommend and will use for my future trips :) thanks True Traveller

In the unfortunate event of an accident while traveling, True Traveller came in and help when I needed it the most - by claiming hospital bills in a foreign country. The claim process might seem a bit cumbersome but it's crucial to provide as much detail as possible. The claims team is made of real people who have empathy, listen and are very quick at what they do. I was assisted by Ana, Petra W, Katerina E, Eva B, and all of them were the kindest and the process was honestly super smooth. Don't hesitate to sign up for travel insurance with them.

My claim was settled in a very efficient manner once I provided all the requested documentation. I found True Traveller a very professional company to deal with and would recommend.

Easy to navigate website and easy purchase process. Took about 4 minutes. Very easy to see what sports were covered. Competitive price but also good underwriter quality. Happy overall

Fantastic customer service. Dealt with my claim within 24hrs, would highly recommend this company to other travellers that are looking for insurance!

Well trained and helpful customer service. The claim was paid in full within 24 hours thanks to the clear guidance on what was required to make the claim. Highly recommend