Once I sent the claim form it all worked very easy and fast. The claim was accepted and I received the money in less than 3 days. The only thing I would change is the claim procedure, there should be a way to do it online without the need of printing a claim form.

You are great. Time and efficiency

Incredible service and very happy with True Traveller- quick response rate, settled my claim within a few days. It was my first time claiming and Ana was very professional. I will be using True Traveller for any future trips!

The whole process was just made easier with how helpful they are. A very stressful experience and they had my back 100% and my claim was accepted, paid into my bank the next day. Thank you

The claim after my medical bill was so easy and fast! In a couple of days it was all done. It’s so nice when it just works well

I sadly broke my ankle while hiking in Argentina. True Traveller weren't always quick to respond via email, and getting through by phone while abroad can be difficult. However, after a week of stress trying to book flights home True Traveller out of their good will covered all of my expenses pertaining to my injury (accommodation, last-minute flight home etc.) with the claims procedure quick and easy.

Been amazing with every claim (fast, friendly, and professional). The best insurance company I've ever used.

Myself and my partner couldn’t have wished for a better and quicker support when we fell ill in Bolivia. Everything worked out smoothly and we had Kind people talking to us on the phone and via email correspondence. We highly recommend choosing TrueTraveller for your next stay abroad!

The smooth management and rapid reimbursement from the True Travellers team made life exceptionally easy for both my partner and I after our admission to hospital. Fantastic service and people making the things inside our control seamless and a pleasure to deal with. Thanks again 💛 James

Excellent company, handled both my claims promptly and effectively. Highly recommend for backpackers, especially those with a one way ticket!