I submitted my first claim with the company and despite heavy load on insurance companies the communication was pretty smooth and my cancellation claim due to travel suspension was honored. The review of the claim took less than a week.

Excellent service, good policy rates and have never had any problems when contacting them with ongoing questions over multiple long-term policies. Will always come back and use again.

A very easy sign-up process, with a clean, simple web site. The premium is very competitive and it’s major boon that I can sign up when I’m already abroad.

Quick and easy.

Due to the corona crisis I had to extend my travel insurance. Applying on line is easy and straight forward.giving me the peace of mind straight away. I've read many Travel Insurance Terms and Conditions and found that True Traveler offers more options and are very flexable. There are many satisfied customers. Seems to be the best all round. Im sure if and when I need to use them I know from there previous reviews they will be there.

They provide a high level of customer service. They respond quickly to any questions you have and have always managed to help out. Any claims have been processed quickly.

Easy to use website and great to find insurance to take out after the trip had started

I use their services the first time. Stuck on my way during the corona virus chaos. I needed to prolong my current insurance, already during my trip. True Traveller was almost only one option, recommend also by my friend (also traveller). The purchase process was easy and I got all info I needed. Also their responses of their support are fast. I put 4 from 5 not cause I'm unsatisfied but cause I haven't known how it works in reality.

As I am already travelling and needed a new insurance, I started searching for a good policy that will provide me some security and confort in these challenging times we all live now. TrueTraveller provided the exact thing I was looking for, and the whole process to complete the form + buy the insurance was quick and easy. Totally recommend it :)

very easy to use site , easy to understand , cover as expected for a fair price