Easy to navigate, well set out.

I found out about this insurance on the internet, and after reading the reviews decided to get it for my one year working holiday visa in Australia last year. I was a little skeptical after having bad experiences with other companies but I have to say that I was surprised in a good way. I had to use it twice, there were not emergencies but I didnt have to worry about anything, just chose a doctor and ask for the refund later through the website, no questions asked just the invoices. I recommended it to my partner and a couple of friends and I already got it for my trip to Europe starting soon.

Policies appear clear and will cover me for travel disruption and climbing activities.

Amazing service and reallly clear policy. Best travel insurance I have had! 10/10

True Traveller was able to provide cover when other companies weren’t. We needed to take out cover whilst we were already travelling outside the Uk. Most insurers simply will not cover this (most require you to be travelling to and from the Uk). We also found they cover a more extensive range of activities as standard, or via cost effective ‘add-ons’, than other companies. This company seems much better geared up for serious travellers, or unusual trips, than other providers. With True Traveller we did not face a constant ‘computer says no’ response, which we did with several other more well known companies. The telephone advisers/sales assistants were all extremely helpful, and very knowledgable about the terms of their policies, add ons etc and the website was quite user friendly too. This review relates only to the coverage offered and ease of taking out a policy. I have not had to (and hopefully will not have to!) make a claim, so cannot speak for the claims service.

Nice clear website and easy to use covering all the points I wished to know.

I have just booked an annual multi trip adventure pack policy with Sandra at True Traveller and it was some of the best customer service I have ever received - we had several calls discussing which policy would suit me best due to past injury (which they insured very affordably)/current public health concerns and an up-coming 2 month volunteering trip in Africa. I have yet to take a trip on my policy and hopefully I won't need to use it but I am super impressed with True Traveller so far. Thank you Sandra!

To be honest, I cannot comment too much on the review as I haven't had the luxury of using the insurance yet (luckily). However the process was very smooth, everything has been very clear, and even on the insurance document you get with it has a simple and easy instruction showing you what to do if you ever need them-which is great!! For the moment, I will definitely be recommending this to others, as the price is not too much more expensive than other good insurers, and I am told you get what you pay for!

Brilliant service that was quick and easy to take out. Thank you True Traveller.

Bought for IEC in Canada, True traveller was by far the simplest and quickest option we looked at. Website very clear. Would recommend for anyone looking to cover IEC