So easy - walking through the different options was extremely straightforward, everything was clearly laid out and made clear right from the first page.

I have only just bought my insurance policy so can only rate the initial service that I have received. I was having trouble finding cover for my specific travel circumstances and having a pre-existing medical condition but True Traveller covered everything I needed within their standard policy. I rang them with queries 3 times before buying a policy and was very impressed with how quick and easy it was to get through and how helpful all of the staff were. So far so good!

I was having trouble finding travel insurance while I was already out of the country, but True Traveler came to the rescue! Their website is clear and easy to use, their rates are very reasonable, and I always had a helpful reply to my email within just a few hours. You could definitely find cheaper insurance from a comparison website, but for me it is worth paying that bit extra to have great service and real clarity about what you are covered for. Fingers crossed I won't need to make a claim, but if I do I suspect that the True Traveler team will be just as helpful as they have been so far!

I haven't had to claim yet so cannot rate that part of True Traveller's service. True Traveller made booking very easy - their website is very clear and simple. We have some pre-existing conditions which were very easy to enter, and unlike World Nomads, True Traveller was able to cover them at a decent price! I also contacted True Traveller with several questions and they replied within hours each time, including on the weekend. Overall I'm very impressed so far!

This is my second time for me insuring with True Traveler. The first time I had to claim a case and the team was very fast, professional and helpful. It was clear that I would choose them again, so I could concentrate on travel and adventure without worrying about insurance.

Very pleased to have booked my travel insurance with True Traveller. Craig was really helpful going through my options and showed that it would be better and slightly cheaper to book an annual multi trip policy instead of the single one I was initially looking at. Thank you.

Affordable, quality, hassle free insurance 😊

The website is straightforward, simple user interface and offers 3 levels of cover with options to build your own unique policy to ensure you're covered doing everything! The only company offering a 2 year insurance plan with no extra cost if you are already travelling.

Very straightforward process. Feel at ease that I will have the protection I need whilst I’m away. Would recommend.

So, it's the first time for me with True Traveller Insurance, known thanks to a friend of mine. It's exactly what I was looking for in order to travel as a backpacker for several months around Europe. It was so easy to apply and customize it according to my needs.