Super easy to use, very straight forward and clear.... and all at a good price!

I feel really good about True Traveller. I've found them easy to use and also appreciate the option to start insurance after you start your trip. I'm giving it four stars instead of five just because (1) it's a tad more expensive than other options out there and (2) I have never needed to claim, so can't speak to the payout process, which I feel is really what folks want to know about when they're looking for info about other customers' experiences.

Thank you very much to True Traveller for helping me with my claim. During my travels in Canada,I have chipped my bottom tooth and needed an emergency treatment. True Traveller was helpful and supportive in this matter. I would highly recommend getting I strange from True Traveller.

REVIEW ON PURCHASE ONLY I have only just started my trip so I don't have any experience of the claims process however I have recently researched a lot of insurance providers and I personally really like this site, it is quite expensive but it is still cheaper than World Nomads (quote based on one year of cover) and it offers a few nice little extras. I like the option to include an excess waiver because World Nomads is now £100 which is too high in my opinion, on my last long term trip I made three claims with World Nomads but the value of each claim wasn't much higher than the excess fee so it didn't feel like great value in the end despite all three claims being paid. It is one of the few providers I've seen that only requires a CBT certificate (dated within two years) and not a full licence to use a moped which was perfect for me as I'm travelling in Asia where there are plenty of opportunities to ride a motorcycle, having just been CBT certified back in the UK. Having started a long term trip with no real plan this policy was useful because of the 'one way' option as it doesn't require a return flight for the purpose of policy validity. The site has great reviews on Trustpilot and it was very user friendly with plenty of options to tailor the policy to my trip which wasn't very common on other sites which made me feel this provider is well suited to experienced backpackers, I thought the valuables limit was a little low considering the price of the policy however it wasn't too different from other competitors. I'm a bit concerned about the epidemic/pandemic exclusion with the policy given the development of the current coronavirus outbreak however I found this exclusion to be in every policy so I can't really mark them down for it. My hypothyroidism condition was also automatically covered without needing to declare it which was also useful as this increased the price of most other policies. True Traveller definitely looks like a great alternative to World Nomads for people looking for cheaper without compromising reliability and depth of cover.

Website easy to use

Clear process and included more than other companies, but on the pricey side.

True traveller have been great! Quick with claims and great customer service :)

Purchased this insurance after reading many reviews of other providers. The website was easy to navigate and it was well priced. I luckily haven't made a claim so I can't comment on this

Very easy booking process and really helpful, understandable information to help me pick which policy was right for my trip.

Excellent experience so far! Coverage is good for a reasonable price!! The basic activities package covers lots of fun and exciting activities! Very nice that you can start the cover when you’re already away from the uk!