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Alan R

27 April 2022, 04:19

  • 1 Review
  • GB

Verified

Items not in stock advised expected…

Items not in stock advised expected delivery time months off. Able to order items and have them delivered in less time than Sp could refund my cancelled order.

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Jess

26 April 2022, 17:29

  • 1 Review
  • GB

Verified

Poor CS

I have been caller number 1 for the last 45 minutes with no answer and have e-mailed twice with no response. I ordered nearly 2 weeks ago and haven't received my order or any communication. Where is my order? 10/05/2022 - I have received part of my order but still no sign of the rest of the order (placed nearly 1 month ago)...

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John Stapleton

22 April 2022, 20:28

  • 1 Review
  • IE

Verified

Failed to deliver goods.Really terrible…

Failed to deliver goods.Really terrible customer service. Very poor scattered email responses. Very long on hold times.Failed to notify of any changes to shipping dates pulling teeth to get an order cancellation. The company has no real idea of fulfilment of service from my experience.

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Eric Burgess

20 April 2022, 17:59

  • 1 Review
  • GB

Verified

Absoulutely fantastic customer service

Absoulutely fantastic customer service, thank you Emma, great company, fast turnaround and quality products. The equipment will be gratefully received at the refugee camp in Ukraine, thank you so much from all of us.

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customer

13 April 2022, 19:55

  • 1 Review
  • GB

Verified

Ordered ca 10 line items

Ordered ca 10 line items. Two were back ordered, one was only delivered in part. They called me but only informed me that 1 item was missing. Only discovered after having to call 3 times. Customer service is nice but their internal system must be useless!

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Julia

12 April 2022, 15:04

  • 1 Review
  • GB

Verified

Good selection

Good selection, good quality and prompt delivery

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Jason

09 April 2022, 01:57

  • 1 Review
  • GB

Verified

High Vis Soft Shell Jacket

The soft shell high vis jacket looks great, good quality, easy to order and arrived quickly.

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Shaun

07 April 2022, 16:02

  • 1 Review
  • GB

Verified

I have always received a high quality…

I have always received a high quality service from SP. This time was no different, there was a slight drlay on 1 item but sometimes these things happen and was not an issue.

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Ludovic McIntosh

07 April 2022, 03:18

  • 1 Review
  • GB

Verified

Excellent service

I looked up the item I wanted in your online catalogue. I have used SP Services many times in the past whilst I was working. The order went through promptly and was delivered equally promptly. Item as described and works perfectly. Thank you

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customer

07 April 2022, 02:40

  • 1 Review
  • GB

Verified

Service quick but ...

Service quick but several items identified as out of stock only after order had been placed. No date for delivery of these yet provided.