Verified
Great experience
Called up due to connection issue with handheld device. Very fast to take up enquiry and solved without being passed from pillar to post. Very Knowledgeable and professional. Very nice to deal with Leonie today.
Verified
Problem with MOVE 3500
Rang this afternoon quite frustrated with our MOVE 3500 card machines not working properly. Spoke with a lovely guy called Melvin Onu, who took my complaint on the chin and sorted out the issue without hesitation or trying to solve the issue with diagnostics checks which hasn’t helped in the past with. Within 20 minutes 2 new machines in their way on a 24 hour courier. Thank you Melvin for you help and assistance ⭐️⭐️⭐️⭐️⭐️
Verified
Very friendly
Very friendly, understood my enquiry and dealt with it efficiently.
Verified
Great Customer service
The customer service operator I spoke to , Kareema was so polite and helpful it was a pleasure. Thank you
Verified
Hi I have been talking to MELVIN ONU…
Hi I have been talking to MELVIN ONU regarding the cancellation of my contract with you. He could not have been more helpful and knowledgeable about my issue. He was patient and talked me through clearly. Thank you Melvin
Verified
Had an issue with our terminal today…
Had an issue with our terminal today and I got through to a polite young man, Michael Fortune, who helped me resolve my issue efficiently and quickly. Thank you Michael!
Verified
Great service ,polite
Great service ,polite, professional service
Verified
I have been with RMS for many years
I have been with RMS for many years. Technical support has been excellent throughout our time with them.
Verified
Thank you kareema for your help today
Thank you kareema for your help today, you helped make a very stressful time a lot easier for me, I'm very grateful.
Verified
The service I have recevied from RMS…
The service I have recevied from RMS hasn't been great until I spoke to Ash and Adila most recently. They were both very competent in their job and managed to resolve an ongoing issue promptly.