user image

Kevin

17 June 2024, 20:16

  • 1 Review
  • GB

Verified

Great experience

Called up due to connection issue with handheld device. Very fast to take up enquiry and solved without being passed from pillar to post. Very Knowledgeable and professional. Very nice to deal with Leonie today.

user image

Mrs Ann

14 June 2024, 23:17

  • 1 Review
  • GB

Verified

Problem with MOVE 3500

Rang this afternoon quite frustrated with our MOVE 3500 card machines not working properly. Spoke with a lovely guy called Melvin Onu, who took my complaint on the chin and sorted out the issue without hesitation or trying to solve the issue with diagnostics checks which hasn’t helped in the past with. Within 20 minutes 2 new machines in their way on a 24 hour courier. Thank you Melvin for you help and assistance ⭐️⭐️⭐️⭐️⭐️

user image

Chonthicha Prathumma

14 June 2024, 19:57

  • 1 Review
  • GB

Verified

Very friendly

Very friendly, understood my enquiry and dealt with it efficiently.

user image

Karen Collins

14 June 2024, 16:52

  • 1 Review
  • GB

Verified

Great Customer service

The customer service operator I spoke to , Kareema was so polite and helpful it was a pleasure. Thank you

user image

LIZ MESTON

13 June 2024, 18:01

  • 1 Review
  • GB

Verified

Hi I have been talking to MELVIN ONU…

Hi I have been talking to MELVIN ONU regarding the cancellation of my contract with you. He could not have been more helpful and knowledgeable about my issue. He was patient and talked me through clearly. Thank you Melvin

user image

Cathryn Baker

12 June 2024, 22:37

  • 1 Review
  • GB

Verified

Had an issue with our terminal today…

Had an issue with our terminal today and I got through to a polite young man, Michael Fortune, who helped me resolve my issue efficiently and quickly. Thank you Michael!

user image

Mohammed Ashraf

12 June 2024, 17:47

  • 1 Review
  • GB

Verified

Great service ,polite

Great service ,polite, professional service

user image

John

12 June 2024, 17:04

  • 1 Review
  • GB

Verified

I have been with RMS for many years

I have been with RMS for many years. Technical support has been excellent throughout our time with them.

user image

Patricia

12 June 2024, 05:45

  • 1 Review
  • GB

Verified

Thank you kareema for your help today

Thank you kareema for your help today, you helped make a very stressful time a lot easier for me, I'm very grateful.

user image

Pierre

11 June 2024, 23:36

  • 1 Review
  • GB

Verified

The service I have recevied from RMS…

The service I have recevied from RMS hasn't been great until I spoke to Ash and Adila most recently. They were both very competent in their job and managed to resolve an ongoing issue promptly.