My contract was set to expire and RMS contacted me with a new contract offer which I was very happy to accept. I found it pleasantly surprising to not have to go out and look for the best offers. RMS beat the best alternative I could find. The lady I dealt with (Kareema Mohammed) was exceptional and had the whole process explained and finalised in a few minutes. Incredible efficiency and extremely pleasant over the phone. I can't recommend this service enough

I spoke to Patricia today , she was very patient and helpful in solving the fault with our payment terminal . Kindest regards David .

Patricia Kontoh was friendly, efficient, helpful and went the extra mile to explain my options when upgrading my card terminal. She made sure I was aware of all options, and double checked on my queries to give me reassurance. Credit to Patricia, but also to those who selected and trained her well.

Great service, quick response from online chat and query was sorted immediately. Ashraf was efficient and helpful.

Used to be a great first stop company for all your CC needs, especially if you are a small local business. After a couple of years once they were taken over by Teya and some internal issues arise at their HQ is when the issues started to be very apparent. We have given the notices of immediate termination and not to renew our agreement which they never fulfilled and kept charging us for months after simply blanking out our emails and having the brass neck to charge us liquidations damages, administrative fees and cancellation fees. Task next to impossible to get through to someone at customer service and thankfully all our contracts are to be terminated in due time after relentless back and forth communication. RMS is shambolic and shady company with appalling customer service and dreadful manners. Go with any local CC payment solutions provider/institution with good reputation, do not trust these clowns at RMS.

Leonie was exceptionally knowledgeable in handling my query and made the experience stress free. Leonie is an asset to your Company.

Melvin Onu was helpful and efficient and sorted my problem out. Shame I had to waste 2 hrs of my day having a problem sorted that was caused by the company's inefficiency in the first place

Excellent service

Dan in Tech support made the set-up so easy. it wasn't straight forward, with minor comms problems but with his help we were up and running in no time. Thanks Dan

Leonie's telephone manner, matched by her knowledge and capability of being able to pass me instructions on how to kick life and sense into my antique card machine.......magnificent, and all done with a smile in her voice. Her customer service was exceptional and you should hold her up as an example of how it should be done. Thank you Leonie you have made my day.