I have given LED HUT a fair 2 months and about 8 emails that have gone unanswered to solve my problems with the 30 light bulbs I purchased. I've no bulbs and no sign of refund or shipping. DO NOT USE THIS COMPANY, try one with a reputation for customer service like ledbulbs.co.uk or Screwfix

Great products at a good price with fast service.

Impossible to contact. I have an order oustanding since March and no updates or responses to emails. They also never answer the phone.

Placed an order overnight and realised that i need to change the order. Next day morning called several times to the number on the web site followed by several email. No one answered the phone neither any one responded too my email. Very disappointed.

On this occasion LED Hut has fallen well short of their usual high standards. 9 of 10 of the GU10 lamps supplied are faulty, with each of them flickering within ten minutes of switching them on. Clearly a bad batch and not LED Huts fault. However where they have dropped the ball is the complete absence of customer service. No one picks up the phone. No one responds to voice messages left on their answer phone. No one replies to messages sent via their website and No one replies to emails. I’m left with no alternative other than to return the lamps back with a covering letter and hope that replacements are resupplied. All in all really unsatisfactory. Perhaps this review might get a response.

Quick delivery good products. Never had a problem with them will continue to use.

Efficient and easy to use web site. Prompt delivery.

Extremely fast delivery.

Update: After posting this review I did get a flurry of activity and responses to my emails and the order was resent, with the same incomplete address but the courier worked it out this time, thankfully. There is no customer service. Phones never answered, emails never read. I have an undelivered order with LEDHUT and it's impossible to contact them about it. About to go to small claims court to get a refund. I'm sure if you get your stuff it will be fine but not worth the risk. Shop elsewhere.

I ordered some LED lights from LED Hut but unfortunately they do not fit my fitting and I wanted to return them. I have emailed 3 times to organise the return (as required in their return policy) but have heard nothing from them.