Dan and Paul very good***** Worth A Fiver stars

Thanks to Stuart and Martin for delivering the chair yesterday and removing our old ones (which wasn't easy!) Thanks also to Glen for his patience and advice

Excellence experience from the company. Bradley was super,charming Rep who gave us a good demo. Delivery men Ian and Stu were friendly,obliging courteous and humerous. And explained everything in detail.

(1)I liked the installation team Ian and Stu who were very helpful and informative but I did not like the length of time it took to resolve my complaint (2) We were also impressed with Mark the sales representative who was very helpful

None existent customer representatives - emailed regarding my fathers recliner he'd bought, he passed recently within a month of purchasing for £4000 to try and get a full or partial refund. No response. Family is now stuck with an overpriced chair that if sold will get nowhere the original price. Save your time and look somewhere else there are cheaper options for these type of chairs.

Friendly and very helpful staff on all occasions from the purchase of the chair to the delivery and set up. Everything was very thorough and a 5* experience. Very good product aswel.

Barry and Simeon, were very helpful and polite and efficient.

Very professional and courteous delivery/installation.

I ordered my chair and was told it would take a month as made from scratch. After 2 months I hadn't heard anything from them so I gave them a call. At first they couldn't find me or my order. I was put through to someone else who took all my details again. I obviously thought that they've lost my order. They told me that they found it eventually but it hadn't been processed. I was also told that the material I chose was out of stock so I had to have another. Eventually i got my chair. It was made clear that I still had to pay full price even though they blundered. I won't be recommending them. On a good note the 2 guys Craig and Mark who delivered the chair were fantastic and went above and beyond due to my disability.

Dan and Brian delivered my mum's riser-recliner chair today. They were on time, polite, friendly and efficient and even made time to give our young golden retriever a fuss. Mum is delighted with her chair and I'm really impressed with the service we have received, not only today, but also from Richard who visited to talk through the options and 'measure up'.