Love my sofa which arrived earlier than expected

We have purchased furniture previously and were very happy with the service and items as we have been with this new item of furniture, the service was very good.

Such great help in the Chiswick branch and wonderful communication afterwards on delivery date.

Wanted some fabric to cover the arms on a recent sofa purchase. The came back the same day on my query with all the information I requested. Then when I responded after 2 weeks they again responded the same day and took my order.

Very impressed with customer service from our visit to the Islington Store to choose a sofa set. This continued through the ordering process as we were regulars kept up to date with the manufacturing timelines and delivery date. It was available earlier than the quoted 16 weeks and there was no issue with storing it for us until we were ready. The delivery was also very well planned and communicated. I am delighted to say we now have a fanatic quality sofa set that we are very pleased with. We looked around at all the main retailers and thought Lounge Co were the best on choice, price and quality.

Product seems well made. Arrived safely and on time. Standard delivery charge was a bit steep for one footstool.

The purchase experience in the Chiswick shop was excellent. The communications online from the manufacturer were good. The products were delivered on-time and were as anticipated. The only reason not to give 5 stars was that the legs for the sofas got lost and when fedexed one week later still missed one central peg. However, this is being dealt with responsively.

Better than I expected. I made the mistake of reading the reviews before my sofa arrived and because I had some confusing emails that lined up with what a small amount of people on trust pilot were saying I got negative and fearful, however the sofa arrived in perfect condition and I am very happy, also the delivery team Wincanton are amazing.

Products are excellent. Deliver crew was very helpful and put the furniture in the room where it was supposed to go.

We have ordered a sofa with the team from the Islington branch. Mina and her colleagues were welcoming and super helpful. We made our order right away after sitting on the model we liked. The sofa came with the delivery team the day that was agreed, no delays. Guys brought it right into our living room and offered to assemble it, but I've done it myself as it was very easy, and pleasant as well :) Very happy with the sofa's quality, design, and comfort. It is really worth the money spent.