Slight delay in the delivery but that was related to the pandemic and to be expected. The quality of the sofa is very high. The delivery team were excellent.

Lovely sofas and so far seem good quality. I have small concerns that the cushions are too soft but only time will tell with wear. Delivery was much later than the advised time slot.

Very professional service even under even under these difficult times. Polite and timely delivery service.

Not always easy to reach customer services. Mixed messages about delivery. Furniture delivered but the legs of the two chairs were not secured properly with screws. After one email and two phone calls a technician is coming out to us.

Fantastic service, can’t recommend the Lounge Co. enough. Everything went smoothly without delays and exceeded our expectations. Two man delivery team were very friendly and helpful, and put the sofa exactly where we wanted it maintaining social distancing protocol etc. Thank you very much for our beautiful large sofa and armchair. High quality build and with easy clean durable fabric incase there is a spillage of drink or food.

I love my chair. It is beautiful. The service I received was excellent. I am very happy. Thank you.

Wrong sofa colour Sofa arrived in the wrong colour, we waited for months for this to arrive, and they've completely screwed up the order right before Christmas. We have a dog and were told to order the aqua clean fabric but the sofa we've been left with doesn't seem to have that technology. When this does get replaced we better not be liable for any damage that may have occurred during this time. You'd think with such a high value product someone would think to perform QA before shipping it out to customers....

Don’t be put off by having to order it on line. Go and look in your local show rooms to gage what you like. Order your swatches and play with the website. You will soon know what you want. Loving my new sofas and armchair. Great service, delivery and customer care. The quality of the furniture is fantastic. I can’t recommend highly enough.

Could not fault the customer service, it was excellent. We had a slight fault on our sofa which we reported immediately following delivery. Although we had to wait for this to be resolved due to COVID restrictions we were kept fully informed and were contacted to arrange a repair as soon as it was safe to do so.

Great Sofa, delivered to our living room! Looks amazing and very comfortable - Highly recommend