Verified
We went to the showroom to try out mattresses
We went to the showroom to try out the different mattress options. Charlotte was extremely knowledgeable and helpful but also allowed us to take our time to try out the various options. There was no pressure just sound professional advice. We eventually made our decision and placed the order and looking forward to getting it! We would highly recommend you visiting this independent specialist bed store.
Verified
Very helpful and polite
Very helpful and polite
Verified
Answered queries efficiently…
Charlotte answered all our queries and responded via e mail quickly with good information regarding delivery and access.
Verified
Special
Charlotte was charming, and knew exactly what I was seeking. Also had an extensive knowledge of the firms products.
Verified
Really poor customer service
Really poor customer service. I’m still waiting for a response from them as our headboard never arrived with the bed. We spent a lot of money and had to have 2 redeliveries as they turned up with completely the wrong bed the first time. No one takes responsibility as the delivery people have nothing to do with the bed company so leads to confusion and lack of accountability. Would not recommend!
Verified
very helpfull
very helpfull
Verified
Helpful salesman
Knowledgeable, helpful and friendly salesman made selecting the right mattress easy.
Verified
Excellent service 5 th time buying from…
Excellent service 5 th time buying from this store staff are very knowledgeable friendly.
Verified
Julie …
Brilliant staff beautiful beds good service good price happy customer
Verified
After a minor setback my mattresses…
After a minor setback my mattresses arrived, land of beds kept me in the loop all the way, communication was excellent, would recommend.