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Mrs A

27 July 2024, 16:15

  • 1 Review
  • GB

Verified

Charly was really helpful today

Charly was really helpful today, trying to find us our perfect night's sleep, she said she'd contact me after some searches. Excellent service!

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Jill Nicholson

27 July 2024, 12:30

  • 1 Review
  • GB

Verified

Excellenty mattress

Soon expands, is firm but comfortable and supportive, easy to turn, doesn't make you hot, just a bit smelly for the first couple of days, once that's gone it's an excellent mattress form the money.

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Simon

27 July 2024, 00:23

  • 1 Review
  • GB

Verified

Returns process too much of a pain

Returns process too much of a pain. Happy to take your money, but not return it.

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David Richards

26 July 2024, 23:35

  • 1 Review
  • GB

Verified

First class experience

I found Land of Beds on Google. I found the site really easy to navigate. Ordering was child’s play, communication was first class & my mattress was very reasonably priced. My mattress was ordered on the Monday & delivered on Thursday morning. I’ve given Land of Beds a 5 star rating simply because I cannot find fault with anything about my order. They even gave me a discount code for future use. In my opinion this company truly values its customers & I wouldn’t hesitate to recommend Land of Beds to anyone.

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Sophie-Marie

26 July 2024, 23:21

  • 1 Review
  • GB

Verified

So easy to order online

So easy to order online, bed came very quickly but the mattress was sent from supplier so took a few days extra, they give you a specific date which I had a problem with as I have small children and needed a time slot between certain hours for school pick up etc along with a hospital appointment and they were no help with that told me I couldn’t choose a different date or a rough time I needed to be home which I found not good customer service hence the 4 star

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John Robinson

26 July 2024, 01:54

  • 1 Review
  • GB

Verified

Review of purchase of mattresses

The representative was pleasant, cheerful and clearly knew his job. He did not pressurise us at any point, but demonstrated the available alternatives for our purchase. He pointed out the alternatives available and additional benefits. We would recommend him and the shop to others wishing to purchase new mattresses.

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Kevin

25 July 2024, 21:35

  • 1 Review
  • GB

Verified

Excellent Customer Care

Through no fault of the Land of Beds, the courier stated that there were no instructions on the delivery document to assemble two Ottoman Small Double beds. The following day I contacted them to complain and they couldn't have been more helpful. After checking and sending me a copy of the delivery doc. which clearly said assemble. They organise their own member of their local delivery team to drive all the up the M6 to assemble the beds. Very impressed with all those I dealt with - Claire, Lesley and Darren. A BIG THANK YOU for customer care.

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SL

25 July 2024, 21:30

  • 1 Review
  • GB

Verified

Really excellent Customer Service from…

Really excellent Customer Service from Charlotte

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Juliet

25 July 2024, 20:02

  • 2 Reviews
  • GB

Verified

Good after sales customer service.

Had to contact customer service for assistance with a mattress. Very helpful and prompt advice from Lesley. Thank you.

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Joyce Gillard

25 July 2024, 17:48

  • 1 Review
  • GB

Verified

Excellent Customer Service

I ordered a mattress, and had to wait 4 weeks for it to be manufactured. The week it was due to be delivered due to unforseen circumstances, I had to cancel it. I explained my situation and was listened to very sympatheticaly , and immediately was told I would be refunded! I would definitely use Land Of Beds in the future, as this would have been my second Hypnos mattress and they are absolutely top quality.