user image

Alex Baker

25 July 2024, 17:14

  • 1 Review
  • GB

Verified

The guys were on time

The guys were on time, didn't complain about having to go up two flights of stairs, and smiled when they were doing it! Great service and delivery, thanks you

user image

Steph

25 July 2024, 16:07

  • 1 Review
  • GB

Verified

Excellent service wouldn’t go anywhere…

Excellent service wouldn’t go anywhere else. Price is very competitive. Delivery went very smoothly. Communication very good.

user image

Luke

24 July 2024, 20:11

  • 1 Review
  • GB

Verified

Excellent customer service (dealt…

Excellent customer service (dealt mostly with Jan)!! I ended up having an issue with the product that came straight from the vendor and the service team are extremely responsive and helped with full resolution. They even added on an extra service for my inconvenience, even though the issue was not theirs. Would recommend.

user image

graham kingston

23 July 2024, 23:31

  • 1 Review
  • GB

Verified

Emily very helpful

Emily very helpful

user image

steve horrocks

23 July 2024, 21:34

  • 1 Review
  • GB

Verified

First class product / customer service

Just purchased a bed / mattress and pillows from the Helsby store. Charlotte was the salesperson who dealt with us and my wife and I can say without reservation her customer service and product knowledge was first class and to be frank encouraged us to make the purchase. The interaction was without pressure to make the purchase but left us feeling assured in our decision and safe in the knowledge of future customer service / support from the company should it be required. It was honestly a pleasure to shop in a store with good old fashioned customer service . We also met the delivery driver in store who covered the Warrington area who again was pleasant and personable

user image

clare

23 July 2024, 16:46

  • 1 Review
  • GB

Verified

The company being so helpful

The company being so helpful. I made a mistake on my order but they sorted it all for me .the delivery bloke very good too.

user image

Ann

22 July 2024, 22:41

  • 1 Review
  • GB

Verified

They were very helpful in the shop and…

They were very helpful in the shop and worked around me with the delivery dates and times. The two delivery men were polite.

user image

Nanan

22 July 2024, 20:19

  • 1 Review
  • GB

Verified

Great service

I bought a divan base with the help of Charlotte who was friendly, polite and knowledgable. She checked all details and explained everything I needed to know. I may need to delay delivery and she explained this would not be a problem. Confirmation of my purchase was prompt. Great service, thank you.

user image

Yvonne Milner

22 July 2024, 16:44

  • 1 Review
  • GB

Verified

Great service

We chose a new mattress in store. Irene was very helpful after finding our requirements and we were not rushed into choosing or buying. Very happy with our purchase. Delivery came with Darren, Mike and Alan. All were very pleasant, helpful and respectful in my property. Would definitely recommend.

user image

Val

21 July 2024, 01:07

  • 1 Review
  • GB

Verified

Knowledgeable advice and the personal touch

Went in to browse today but ended up buying a new tempur mattress thanks to the help we received from Irene and Alan who were so helpful and understood exactly what we needed/wanted. They were so knowledgeable about the products and gave us completely up to date advice. Very competitive price also, significantly cheaper than our other local chain. Wouldn’t hesitate to go back in future and highly recommend for the personal touch.