Lucy has done a fantastic job of helping out with a custom request I had and a competitive price match against another well known company. We are working on the details before we finalise the transaction - this was for a mattress order in value of >5k

Charlotte at Helsby was fantastic. Really helpful and no pressure. Thanks

Really good with helping me navigate the website and ordering. Thanks Lucy.

Charlotte was very attentive and helpful. she dealt with all my queries quickly and promptly in a very professional polite way.

Mattress is exactly the same as from a high street shop but for much less money! Delivery took about a month. I received a call to agree a date and a courtesy call when they were 10 mins away. Polite and friendly delivery service. 🌟 very pleased.

Emily, Charlotte and Julie was very helpful in assisting with my purchase, seeking out various alternative beds to help find the best one for my needs. Very happy with my customer experience!

Jan was incredibly helpful and friendly. The response to my query was prompt and the relevant COA forms were sent whilst I was still on the line. Perfect customer service.

Our new bed has just been delivered and the old bed taken away. True to their promise, we were contacted to say they would arrive at our house in about 15-20 minutes - in fact, they arrived in 10. Smart and efficient team of 3 lead by Darren, assisted by Alan and Mike. Extremely polite and friendly, they removed the old bed and mattress from our bedroom without fuss, and brought in and assembled, the new, King sized bed and mattress. Throughout the whole operation they worked, as a team, efficiently constantly ensuring that no damage occurred to our property. From start to finish, all three were extremely efficient, considerate and friendly....they are a credit to themselves and to Land of Beds, hence we have no hesitation in awarding 5🌟 and give them 11/10 for their First Class Service; in a word.... BRILLIANT!! THANK YOU & WELL DONE!

Everybody was so helpful.Sales staff informative and friendly. Delivery drivers pleasant and respectful of property. Delivery time was reasonable. All in all excellent

Lovely customer service from Lucy on the chat who helped me with my purchase, adding it to the basket and offering a free gift also. Much appreciated and excellent customer service.