Beautiful shirts
Beautiful shirts, so well made, love wearing them
Great experience from the first order
First of all, they are very helpful and supportive by responding to my query on the same day without any delay, the way they answer is professional and smooth, with full details and easy tracking of your order. In addition, the time it took for the order to arrive was within my expectationsو So thank you for caring about your customers.
Appalling customer service from general…
Appalling customer service from general staff to head of customer service. Placed a sizeable order which due to online issues went through twice (the one that went through with incorrect details). Called and emailed within a minute to correct but despite that goods dispatched. This was despite explaining and sending emails before goods dispatched but they were not prepared to listen. Was recommended by someone due to their customer service but far from it. Be careful. Will take business elsewhere to their competitors who offer a better service.
I love their pussy bow shirts fabulous…
I love their pussy bow shirts fabulous you dress up or dres them down beautiful fit Perfect length. I recently ordered 3 in the sale one was out of stock they gave me a full price shirt for the sale price not many retailers would do that. Highly recommend them. Thank you
I did not purchase - after I read T&C’s
I did not purchase. I checked , and even if a zip or seam becomes faulty , on trousers,after wearing they will not accept responsibility. Absolutely no returns if the trousers have been shortened - even if by H&C. After a discussion, they said they would CONSIDER if the fault appears within 28 days, and THEY did the shortening. Too many hoops and hurdles- and ALL of their trousers are “unfinished”, so ALL require shortening
I never received the items and it took…
I never received the items and it took weeks to receive a reply from the logistics company. In the end the company offered a refund or resend the items but by now some are not available anymore... What a waste of my time...
Great service and quality
Great service with delivery and informed about updates. Women’s shirts and blazers are great quality for the price. Smart and elegant business style
Returns process very poor
Purchased a suit online, when arrived colour was nothing like shown online, huge difference in colour, yet it took a week for an agreement for me to return it and then 10 days to receive a refund, considering a lot of money is taken off you and the product is misrepresented, the whole returns process is extremely poor
Bought online
Bought online. The quality of the shirt is exceptional and the service was very good. I am not sure if I would go up a size as it is very snug however I have received some very good comments.
Great service
Great service