you have provided a great service
you have provided a great service, spectacular shirts at great price and great communication from a helpful team on the phone
Fast delivery and perfect products.
Fast delivery and perfect products.
Poor manufacturing quality
Poor manufacturing quality - I own a number of Hawes & Curtis shirts that have been worn numerous times over the years. I purchased two white shirts in October 2023 and have only worn one of them 3 or 4 times - the seam has ripped on the arm all along the sleeve placket through no fault of my own, I was wearing it under a jumper and when I removed my jumper during a restaurant dinner, I finally noticed the sleeve was extensively ripped after some time. I complained to Hawes & Curtis, especially considering the purchase was within 6 months and the shirt had hardly been worn, under Consumer Rights and the fact the shirt clearly was not of satisfactory quality, I should have been offered a refund, repair or replacement. They concluded it was wear and tear due to my elbow rubbing on the material, and after much distain and continued emailing, I was only offered a 15% refund! Shocking excuse, shocking attempt at a resolve. I will not be purchasing any more Hawes & Curtis and will ensure my family and friends will also be aware of this shameful customer service and diminishing quality. I see there have been a number of recent issues reported in relation to ripped garments - so it clearly is poor manufacturing and find it offensive that I have been fobbed off with "wear and tear" from my elbow!
Great products
Great products, fast service. well packed
Best
Always great quality
Very well made blouse .
Very well made blouse .. lovely soft material... comes up a little small for size ... but all round good quality ....
Great
Great , quick ,simple , efficient service , all online . Great quality products. Great value for money. You definitely have a repeat customer here for sure . Had a tailor fit and alter it to suit and looks a million dollars Thanks very much
Good customer service.
Good customer service.
smart and formal wear of good quality
Loved the product
The fitting was comfortable and perfect…
The fitting was comfortable and perfect also the length because I'm a tall 5ft 11 person