Very good very helpful understanding everything i need for my business phone Jessica excellent communication skills very helpful communication I have had a very bad experience with customer service they are in abroad call centre what yesterday Jessica very good I will be if needed any further details i will contact Jessica 👍

I spoke to Shaun Holden about card machine pricing and he made a commitment to saving me money. He was true to his word. Basically halving our card machine rates! He was knowledgeable, quick and a pleasure to do business with. Can't recommend enough.

I have been dealing with Charlotte for the last few weeks, her service and professionalism were outstanding a credit to the company with the patience of a saint. Thank you so much for all of your help.

Spoke with Lisa today very helpful with everything we asked for highly recommend dealing with Lisa

David was very clear and concise

Megan was very helpful and polite.

Subject: Dispute Regarding Debt Claim client ref 30295343 I am writing this negitive review to address a matter of significant concern regarding a debt claim of £1,173.19, which I received from UKSearch Ltd on behalf of Clear Business pertaining to a business property I previously rented to a tenant. I would like to clarify that the debt in question is not mine, but rather the responsibility of the tenant who resided in the property. I have provided a copy of the lease agreement as evidence of this arrangement. Additionally, I informed your team that the tenant absconded in 2023 without fulfilling her rental obligations, leaving me with thousands of pounds in outstanding rent. Despite my efforts to communicate this situation, I was informed that the lease agreement was not accepted as valid proof. Furthermore, I was surprised to learn that your records indicate the tenant moved out in 2021, which contradicts my understanding of the situation and raises concerns about the accuracy of your information. I have engaged in lengthy conversations with your representatives, during which I appreciated the assistance provided. However, despite resending the lease and sharing relevant communications that demonstrate my attempts to collect rent—along with evidence of the tenant acknowledging her debt—I find myself at an impasse. It is disheartening that, after all this documentation, my claims continue to be dismissed. In light of these circumstances, I have enlisted the help of a solicitor to ensure my rights are protected and have also reached out to the shopkeeper next door to provide a witness statement regarding the tenant's actions. Furthermore, I have contacted Eastbourne Council to seek assistance in verifying the tenant's registration for council tax purposes. It is perplexing how much evidence is deemed necessary for your company to acknowledge the realities of this situation. It appears that Clear Business is more focused on pursuing financial gain than on addressing the integrity of the claims being made. We have Now submitted more evidence of the tenant's rent payments on statements for year 2022 proving them wrong. I am awaiting their response to see what ludicrous reason COT have to refuse. we have started a internal complaints procedure with Clear Business before we go to Ofwat ombudman.

Despite numerous phone calls and explanations of change of tenancy I am still being harassed. I have never had a contract with Clear Business and am fed up with constant phone calls, messages and emails when the situation has been explained to them many times.

Polite, helpful, understood concerns and tried his best to sort out my query.

Ben has been the most helpful person resolving my ongoing issues he was very understanding & clear in his approach & relaying information to me. He solved all my issues quickly and stayed in contact with me throughout which I appreciated. First time in a long I can say I’ve had fantastic support & service. Once again thank you Ben it’s appreciated.