Good customer service as usual
Always easy to deal with Clear Business. I've been with them since they were called Kinex. David Hunter helped me on the phone today sort out all of the different parts to my contracts as I am with them for gas, electricity, phone line, pdq etc and he made sure I had the best deals they can offer. He was patient with any alterations I needed to make and I would keep them as my supplier if I continue to receive such good customer service.
Good customer service experience with Ikhlaq Ali
Spoke with Ikhlaq Ali today who talked me through our business going digital. He was very clear and explained everything and was patient with my questions. Very kind and polite.
Received excellent service from Shaun
Received excellent service from Shaun. He made the whole application process very simple and straightforward.
Recently switched to your broadband &…
Recently switched to your broadband & water services spoke to your account handler Lisa Bate she was extremely helpful and has saved me some money ! Thanks Lisa Every little helps at the risk of sounding like a Tesco advert 😂… scheduled in a call for when my card reader is out of contract
Contract renewal
Have used Clear Business for many years and never had any issues. Spoke to David Hanrahan today about contract renewal he was very friendly and helpful and explained everything I needed to know.
Lisa Bate made my experience super…
Lisa Bate made my experience super streamline & efficient ... Great job dealing with my enquiries and got fixed up . . Super Happy very knowledgeable & thorough x great customer service, thank you x
Spoken to Shaun Holden
Spoken to Shaun Holden
UTILITY RENEWAL
I have just renewed my utilities contract with Clear Business. We have been using them for several years, they supply our electric, broadband and telephone services. I have always found them helpful and polite and above all very competitive with their prices. Special thanks to Aleksandra today. Highly recommend 5 🌟
Spoke to Shaun Holden ,help me mak a…
Spoke to Shaun Holden ,help me mak a saving on card payments.
Illegal practices
Bought my first home and went to register for electricity, just to be told it was “objected to” by the previous supplier. After some searching I found out it was this company objecting to this. I have absolutely no contract or any relationship with them whatsoever, so no idea how you can possibly hold my electricity supply hostage. It is my right to choose my supplier. No problem if you want to continue to supply me, but I have no obligation to pay for any of it. Whatever past relationship you had is not with the property. My only concern is what happens if the lights and heating just go off in the middle of winter in the Highlands! You can be sure to hear from my lawyer and solicitor if this happens. Update to their response: I’ve already spoken to you on the phone and via social media. Completely useless and a waste of time, barely comprehensible and asking me to fill out a form which can’t be submitted without specific customer information, which I obviously don't have, as I’m not even a registered customer with yourselves - that’s the whole point!