Very helpful and friendly
I spoke today with Kofi, who was lovely and very helpful, sorted my problems out quickly and pleasantly
Quen Enriquez
Very helpful and pleasant, sorted renewal very quickly and saved us some money.
Our village hall has had electricity…
Our village hall has had electricity supplied for a few years by Clear Business. We had to renew the contract and Lisa Bate was really helpful in doing so. Everything explained in a clear and quick manner. Thanks for your help Lisa.
Just switched phone and broadband to…
Just switched phone and broadband to Clear Business, already have my water and card machine through them. Anthony Clarke was very helpful and informative, good prices and easy to work with, thanks
Rudi made the whole process of renewing…
Rudi made the whole process of renewing extremely easy and beat any price comparisons I had.
Thank you
Brilliant from Lisa bait, she took over a cancellation for a phone line after going round in circles with other customer service staff, stuck to her word of what she was going to do and the timeframe. Delivered on time, very professional the way Lisa handles my company from start to finish. Thank you Lisa bait
Not fit for purpose
These people are not clear in their dealings. I have been trying to open a dialogue with them for 18 months. They deploy the shoddiest of tactics imaginable Having to speak to someone in Cape Town SA is just ridiculous. I would have no reason to trust them. Shame on Scottish Water for choosing to do so.
Bad customer support
Ever since I've installed the clear business broadband, there's always one or two hours a day that the phone doesn't work, like what sort of service is this. Customer service lasts till 5pm, they close at 4pm?? What sort of service is this and they refuse to do anything about it. P.S. On the phone we were talking about a 2 year contract, but the one they sent over was a 3 years contract. When I first saw it, just thought I wouldn't be bothered arguing and just signed it. Starting to regret it now Hope you guys read the contract carefully before signing it
customer service was very helpful
customer service was very helpful
The scam artists they quote you one…
The scam artists they quote you one price they send you the contract to sign then they and then resend it again. But they've actually changed the contract. So you think you're you've agreed a price and then 6 months later the price has doubled? You asked to listen to the voice recording and they tell you they don't have it. So they make you an offer to get you by that. So there's no evidence other than the emails of the doc sign and even at that they say that's why I agree to customer service is rubbish. The service they provide is rubbish is constantly down. I'm trying to run a business. I can't even get logged onto a computer. It's absolutely ludicrous. Stay well away from this company