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Consumer

13 November 2024, 21:13

  • GB

Been waiting since June for them to pay…

Been waiting since June for them to pay my previous suppliers termination fees.

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Katie

13 November 2024, 19:41

  • GB

Dillon was helpful & chatty

Dillon was helpful & chatty. Answered all my questions...very patient & very knowledgeable

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Reena Hirani

13 November 2024, 19:17

  • GB

Truly amazed with the level of service…

Truly amazed with the level of service we have received from Carl H. We had a fair few electricity accounts to move over and he got us some great rates, kept in touch with me throughout and swiftly got things in motion. Really pleased to now have our accounts streamlined moving forward. Thank You Carl

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Lisa Rutter

13 November 2024, 17:15

  • GB

Very friendly and informative staff…

Very friendly and informative staff member

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Bev Perkins

13 November 2024, 15:07

  • GB

Absolutely no care for customers!

I have been with 'Kinex' now called Clear Business for several years. I decided back in May 2024 when my contract was up for renewal, to leave their service as over the years there had been several hiccups. The worst part of their service is communication. I decided to give them another chance after someone in the retention team contacted me. I should have stuck to my guns and left. It has been a nightmare every since - some SIX MONTHS and still no connection on the new digital service. Not only that, their billing is all over the place. Just been charged £7.97 supposedly for not using payment by direct debit - WRONG! Been paying by direct debit ever since I started all those years ago. Still not connected. Cut off every time I try to sort out these issues. And now - a bill for 'access charges' that i was never told about. And the saga continues.....

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Jason Wides

13 November 2024, 01:41

  • GB

Jessica was great and helpful pleasure…

Jessica was great and helpful pleasure to do business with. Thanks so much for the support.

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Victoria Padgett

12 November 2024, 22:01

  • GB

Get on with my full refund and compensation....Appauling fraudster they have staken…

Appauling fraudster they have staken money for 5 years and never paid a bill...AVOID AVOID AVOID taking them to court.....DISCUSTING AND CUSTOMER SERVICE APPAULING

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DAVE MONTGOMERY

12 November 2024, 17:56

  • GB

Charlotte the sales lady couldn't have…

Charlotte the sales lady couldn't have been more helpful. Superb.

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Leon Snailham

11 November 2024, 23:38

  • GB

Spoke to Jess to find out about pricing…

Spoke to Jess to find out about pricing and what services can be offered then she took me through the process of getting it all set up, very easy to work with. Got set up with online payments and intend on getting a card machine from Clear Business as well. Thank you for your help

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DS

11 November 2024, 22:19

  • GB

I spoke with Shaun Holden on Friday the…

I spoke with Shaun Holden on Friday the 8th November 2024,about making changes to our contract with Clear Business, also adding DOJO card payments to our account. Shaun Holden was very helpful and imformative.