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DAMION TURNER

04 November 2024, 04:07

  • GB

Broadband seems to be intermittent.

Broadband seems to be intermittent.. for example I do experience drop outs of internet in my bedroom which is connected via the booster.. also in the lounge my WiFi enabled phone and tablet is connected to my WiFi but the internet is either not working (stalling) or not physically working.. as this is an intermittent issue.. I've not raised it.

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pete johnson

04 November 2024, 03:33

  • GB

Good signal

Good signal. Phone answered by someone local and if you need engineer to call they turn up on time. Also Good prices.

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Susan Hutchison

31 October 2024, 01:49

  • GB

Very happy with Wightfibre broadband.

Very happy with Wightfibre broadband.

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Linda Humphreys

30 October 2024, 15:47

  • GB

Sorry I must have pressed the wrong…

Sorry I must have pressed the wrong star. Your service is outstanding and I am extremely pleased and satisfied with my Wightfibre broadband. Thank you. You are providing the best broadband service I have ever had. Well done. Linda Humphreys

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Paul Dibbens

29 October 2024, 02:33

  • GB

Island Call Service

Fast and reliable. Great communication prior, during and post installation.

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Zoe Cooke

28 October 2024, 01:15

  • GB

Island company at its best!

Ive been with them from the very beginning back when it was Wightcable over 20 years ago and Ive never been let down. Great customer service,always someone to answer my call. Any issues are resolved quickly and efficiently. Local business that values its customers. Keep up the fab work guys 🙌🏼

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Mac

26 October 2024, 00:15

  • GB

Amazing service and very happy

Installation was very easy with Wightfibre, technicians set everything up and were very professional and polite. The difference was immediate and the upload speeds are the same has the download speed, which is amazing. Everything has been working fine, nice strong signal around the house and over the moon with the speeds. Prices are great and hope Wightfibre keeps it that way. Would recommend everyone to get behind Wightfibre and sign up.

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Karen

25 October 2024, 21:53

  • GB

Best by far

Really helpful, sorted our problem quickly, did exactly what they said they would and kept their promises. Being Island based us a massive advantage too, it meant that the guy we spike to in the call centre actually spoke to the engineer so he knew exactly what we needed.

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Michael

25 October 2024, 19:02

  • GB

Service.

Broadband and telephone excellent service.

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Carl Moreira-Smith

24 October 2024, 22:38

  • GB

They advertise monthly contracts that last a year

They advertise monthly contracts, but then bind it with red tape to keep milking the cash cow. I chose to reduce my speed to 300mbps next month, and was told, i can't, as i am locked in at 500mbps for a year... That was new information. Had I known at contract commencement, i would have chosen 300mbps, as i just wanted to experience 500mbps for a month or two, having just escaped from TalkTalk's 15mbps if you are lucky. Update: Wightfibre saw the review and decided to allow me to make the change, which is very kind of them. Though i do think in a climate of continuing austerity however, a little proactive thinking would be better than reactive.