Really dedicated and professional…
Really dedicated and professional installers
Highly recommended
Very friendly and efficient installers, download/upload speeds have been excellent and the connection stable, and when I phoned Customer Services for some advice they were very polite, friendly and helpful, the price is also very good.
Consistent and fast wifi
Consistent and fast wifi, the fact I haven't needed to contact customer service is really good!
Knowledgeable and courteous customer…
Knowledgeable and courteous customer Service.
A good installation
For the most part the installation was very good however, I was disappointed with the size of the modem as it was not the same as those shown in your brochure. Likewise the external terminal box was larger than expected, compared to my neighbours. having got used to these issues we find that everything works fine and have had no problems to date.
Professional contact
Speedy contact, increased BB speed and I’m paying less per month
1st Class product.
Great customer service. Installation was excellent.
Frequent problems with the telephone…
Frequent problems with the telephone cutting out mid call. Sometimes none of the devices ( laptop especially) can pick up the signal from the hub. Phoned numerous times to explain and all rectifications are done over the phone. Need an engineer to look at the installation properly.
Great service
Great service, thanks.
Quick and effortless installation
Quick and effortless installation and seemless viewing. All really good