user image

customer

24 April 2024, 02:30

  • 1 Review
  • US

Verified

Great with updates

Updating as order is progressing...much appreciated!

user image

Candice Clark

20 April 2024, 04:50

  • 1 Review
  • US

Verified

Great experience ordering

Just ordered a table and had help from Andrea. She was great! So far a great experience!

user image

Lacey H.,

20 April 2024, 04:39

  • 1 Review
  • US

Verified

Angela at Grayson Living in Santa Ana was the best!

Angela at Grayson Living in Santa Ana, CA was just the best to work with on my client order. She was communicative, efficient, and so lovely. Will definitely have her in my list of contacts for future orders. Loved working with her!

user image

Lynn

17 April 2024, 23:15

  • 1 Review
  • US

Verified

Professional knowledge and very…

Professional knowledge and very personable.

user image

Anh Tuan

16 April 2024, 06:22

  • 1 Review
  • US

Verified

A+ experiences

A+ experiences. Would def recommended.

user image

David Wade

11 April 2024, 02:24

  • 1 Review
  • US

Verified

Angela

Angela, the representative in CA as well as the discounts that Grayson Living was able to apply. The free shipping certainly didn't hurt the process either!

user image

JH

09 April 2024, 02:05

  • 1 Review
  • US

Verified

The ship times are insane

The ship times are insane. I can get the same item from competitors much sooner.

user image

Sean Fordyce

06 April 2024, 04:45

  • 1 Review
  • US

Verified

UPDATE: Bait and switch

UPDATE: After my review below, Ben from Greyson Living reached out to apologize and explain the issue. He also set my deliveries back to white glove service. This is excellent customer service and they were quick to make things right. Updating to 5 stars. ORIGINAL REVIEW: After placing my order and requesting white glove delivery (items delivered to each room and assembled) we received a notification that some of our items are now out of stock and would be charged an additional $199 per item for white glove delivery, otherwise they would be curbside delivery with no unboxing. Also, they don’t expect the items to be in stock for another 2 months and shipping would be an additional 2-3 weeks after that. Not sure what the delay is. Covid was 2 years ago so supply chain issues are not acceptable. I feel like we got bait and switched to get us to make the purchase but then are told it’s not available and would not do white glove delivery on those items.

user image

Douglas Bush

02 April 2024, 02:48

  • 1 Review
  • US

Verified

Too long to respond to an email

Too long to respond to an email. Not very responsive, however, the young lady I spoke to on the phone was helpful. Delivery of item purchased is going to take too long to deliver. Need to be more responsive and customer focused.

user image

Paula Bowers

02 April 2024, 02:35

  • 1 Review
  • MX

Verified

Prompt customer service

Prompt customer service