Verified
Incorrect lead times posted
Great site, but the lead times posted to the website we’re off by 4 months. Felt like they could have had better visibility than that before I spent $2500.
Verified
Great experience...thanks teressa
Sales rep Teresa was very helpful...explaining stock... availability. After 3 calls and full understanding of the delayed availability due to manufacturing slow downs. I was sold with no sales tax to my state and free shipping. Adds up. Thank you. Todd
Verified
Your customer service team is top notch!
Your customer service team is top notch!
Verified
I made my purchase with Alejandra over…
I made my purchase with Alejandra over the phone and it couldn’t have been any easier. She was extremely friendly and very knowledgeable…an overall 5 star customer service experience.
Verified
Great customer service!
Great customer service!
Verified
Love!
What a great company. For a large company made me feel special and the care is top notch!
Verified
Grayson raises the bar!
Beautiful furniture! Phenomenal communication on updates from Grayson re: shipping times, which in this current production climate, is unparalleled.
Verified
Very knowledgeable staff Response to…
Very knowledgeable staff Response to requests or questions was detailed and timely
Verified
Outstanding customer service
The customer service rep Monica was outstanding. The original chair that I had ordered was discontinued and she assisted me in finding another fabulous chair. Monica made sure that I was happy. Now that’s 5 star customer service!
Verified
Please wait til I receive the goods
Please wait til I receive the goods