user image

Jenny McCauley

18 July 2021, 05:21

  • 1 Review
  • US

Verified

High touch and personal service

They personally called me after sending an e-mail to get my thoughts on a topic in the order. Most companies would have waited for a response to an e-mail and likely would never have followed up!

user image

C. Clark

18 July 2021, 02:39

  • 1 Review
  • US

Verified

Great customer service

Very impressed how hard the company tried to inform me my order was on backorder and giving me the option to cancel it. Another company I ordered through didn’t inform me my order was back ordered and never gave me an option to cancel.

user image

Irene

17 July 2021, 06:45

  • 1 Review
  • US

Verified

Great product and great customer…

Great product and great customer service.

user image

David

16 July 2021, 21:42

  • 1 Review
  • US

Verified

Great customer service!

Great customer service!

user image

Nancy

15 July 2021, 03:09

  • 1 Review
  • US

Verified

A great experience

On 7/10/21, I spoke with Mora regarding a piece of furniture that I am interested in. She was very kind, informative and professional. Overall, a pleasurable experience ! Nancy

user image

Brian

15 July 2021, 02:28

  • 1 Review
  • US

Verified

I was told how long it should take our…

I was told how long it should take our chandelier to reach us after it is shipped. The store has wonderful products to choose from. I wish we lived on the west coast so that we could walk through the store and choose what we wanted for our home. I recommend this store to anyone looking to purchase things for their home.

user image

Cristina Francis

15 July 2021, 00:14

  • 1 Review
  • US

Verified

Great furniture and they helped me a…

Great furniture and they helped me a lot with my delivery! Thank you!

user image

Connie Gay

11 July 2021, 03:58

  • 1 Review
  • US

Verified

Very helpful and professional

Very helpful and professional. I have never ordered from them so hoping it works out as explained.

user image

Lisa W.

11 July 2021, 03:01

  • 1 Review
  • US

Verified

The design manager Mara (sp?) was…

The design manager Mara (sp?) was fabulous. I was just about to give up after two failed internet purchase attempts followed by being disconnected via phone but she called me back and was able to process my order.

user image

MARY FAHRENBACH

11 July 2021, 02:18

  • 1 Review
  • US

Verified

Long wait time

Long wait time, but I was notified right away