Verified
High touch and personal service
They personally called me after sending an e-mail to get my thoughts on a topic in the order. Most companies would have waited for a response to an e-mail and likely would never have followed up!
Verified
Great customer service
Very impressed how hard the company tried to inform me my order was on backorder and giving me the option to cancel it. Another company I ordered through didn’t inform me my order was back ordered and never gave me an option to cancel.
Verified
Great product and great customer…
Great product and great customer service.
Verified
Great customer service!
Great customer service!
Verified
A great experience
On 7/10/21, I spoke with Mora regarding a piece of furniture that I am interested in. She was very kind, informative and professional. Overall, a pleasurable experience ! Nancy
Verified
I was told how long it should take our…
I was told how long it should take our chandelier to reach us after it is shipped. The store has wonderful products to choose from. I wish we lived on the west coast so that we could walk through the store and choose what we wanted for our home. I recommend this store to anyone looking to purchase things for their home.
Verified
Great furniture and they helped me a…
Great furniture and they helped me a lot with my delivery! Thank you!
Verified
Very helpful and professional
Very helpful and professional. I have never ordered from them so hoping it works out as explained.
Verified
The design manager Mara (sp?) was…
The design manager Mara (sp?) was fabulous. I was just about to give up after two failed internet purchase attempts followed by being disconnected via phone but she called me back and was able to process my order.
Verified
Long wait time
Long wait time, but I was notified right away