Verified
I placed an order by phone and got a…
I placed an order by phone and got a great price Thank you
Verified
Best Customer Service
Grayson Living has excellent customer service. I have DR table on order. They’ve been great about keeping me posted on expected delivery. Also, I was the lucky winner of their May IG giveaway. They messaged me immediately & shipped my beautiful gift quickly. They truly care about their customers....I appreciate them so much.
Verified
Excellent customer service
Excellent customer service
Verified
Great customer feedback and support!!
Great customer feedback and support!! I wish I could upload a picture of my table!
Verified
very helpful!
very helpful!
Verified
Very friendly and helpful
Very friendly and helpful
Verified
Monica was amazing
Monica was amazing. She really went above and beyond for me.
Verified
The order was shipped promptly and the…
The order was shipped promptly and the delivery team was pleasant and efficient. The furniture was delivered in perfect condition.
Verified
Such a truly disappointing and…
Such a truly disappointing and frustrating experience. First up, when we bought it, your website said it would be ready to ship in a few weeks, so we purchased it. But then you sent us an email the next day and say it's sold out and won't be available for another 7 weeks!!!!! Then you sent another email that said it was coming on a container and that it will now be to me in MID SEPTEMBER and that cancellations won't be accepted after 3 business days of the email!!!!! What the heck? So I bought something -that you later came back and said wasn't actually available, kept moving the date on me and you are telling me I am not allowed to cancel???? I actually really want the bed but reading that email just topped off this entire experience. Why would I no longer have the option to cancel if I wanted to since it won't be here for now for another 3 months. Pretty sure there is a better way to treat your customers in general. What a HORRIBLE customer experience!!!! You have definitely found a way to ensure I never buy from you again
Verified
Communication is vague
I submitted an offer and didn’t hear back by the day you said I would do I went ahead and ordered. Also, shipping timeline with your suppliers is vague. I needed to know when this piece would arrive and based on the information you provided it’s vague. Hoping I like the actual piece...looking forward to getting it.