Great customer service. Quick response when I used chat to ask a question. Phone conversations were friendly and professional. Definitely buying more furniture pieces from Grayson!!!!!

Ordering went very well Neilly receive in 4-6 weeks

Although I have not received my order yet from Grayson, the website was super easy to use and it appears that I will have my product that I ordered within about five weeks which in our current shortage of everything, it seems like a reasonable timeframe.

I have to say the Monica has been the best virtual assistant representative I have ever dealt with... I dealt with her for at least 20 minus this morning bc I had many questions about what I wanted to order and she was so professional, friendly & helpful I cant even begin to tell you. Then I had to make a change to something about the order I went back online and Monica popped up again so knew all about my order and she took care of it right away for me. Just the nicest person who actually helped me with everything I asked her about. She's worth her weight in gold and needs a bonus!!! I am telling you I have dealt with some people that are really worthless.. She is just the BEST! Anyway thank you!!!! And please let her know I think she's awesome!!!

Harley was very helpful and friendly.

I still don't have my furniture and can't get anyone to contact me.

Great service.

Excellent service! All my questions were answered and if my delightful representative didn't know the answer, she called the manufacturer and quickly got back to me. She was informative, kind, patient and charming. Many thanks - can't wait to receive my beautiful new desk!

This is my 4th order with Grayson Living. Love the expert advice, follow up, and quality.

Excellent customer service! Nick was courteous, knowledgeable and clearly answered all my questions. Although I'll have to wait some time for delivery, I'm confident Grayson Living will follow through with great customer service because they are a reputable business not just a .com located outside US. Plus my daughter recently purchased from Grayson and was also very pleased w/ customer service.