Jordan was very helpful in ensuring the price he quoted was saved in the system so I could have overnight to decide. He graciously answered all questions and assisted me in obtaining the best price compared to online furniture companies in NYC and NC. I will have to wait for the next shipment because my item is out of stock, but it is exactly what I have been looking for!

Excellent customer service ,very prompt, answered all my questions.

I ordered a dining table and 4 chairs on January 13, 2021 totaling over $5000. I paid extra for the "white glove delivery" which was to include the unpacking of the items and placement in my room. When the delivery company arrived they informed me that they would be unable to comply with that as they were only allotted 15 minutes. I was never informed of that. As I needed to actually see the items out of the box, we unpacked them and the table and one of they chairs were badly damaged. I refused those items and proceeded to file a replacement claim with Grayson Living. This was on March 31st. I STILL do not have the replacement table or chair. The items have been "lost at the freight company", "in transit" or "backordered" after NUMEROUS communications with Grayson customer service. I am now being told that I will receive the table by early July and the replacement chair maybe in September. I am not confident that will occur. This company, their suppliers and their chosen freight companies are AWFUL and I will never purchase from them again and I would caution anyone out there of doing so

Great customer service and beautiful products.

My ordering experience has been very good. Now just eager to receive the furniture and see if it arrives in good condition and is delivered with care.

Theresa and Jordan were very helpful, efficient and the kind of people you want to help with your purchase. Questions answered, samples received and I can’t wait to receive my Bernhardt bedroom set.

Grayson customer service and our furniture was fine. While we paid for white glove service, the shipper attempted to refuse both the assembly and take away of packaging. The shipper FragilePak said that white glove did not mean assembly. Eventually the furniture was reluctantly assembled. Grayson acknowledged the confusion and refunded $100 of the $199 for the White Glove service.

Teresa was very helpful with my questions and helping place my order.

Sara took care of our order with exceptional dedication and professionalism. I highly recommend her

Great thank you!