Verified
This company stole my money and giving…
This company stole my money and giving me the run around. Stay far away from this company.
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Yenifer thank you for going above and…
Yenifer thank you for going above and helping me and son service was great!!!!
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Good experience
Good experience, the explain me very well.
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Arnold is the best
Arnold is the best! Gave me an affordable quote & answered all questions I had! His customer service is well above 5 stars! Thanks again Arnold!
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Chylee has awesome customer service…
Chylee has awesome customer service ettiquette. She is very nice and great to work with.
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Thanks to Ms Rebeca Yado
Thanks to Ms Rebeca Yado, She was very helpful person yesterday with my policy She did a great job.
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Freeway Insurance- Excellent Customer Service
My experience with Freeway Insurance was wonderful. I am a repeat and returning customer and was treated with excellent customer service today with Victor Mendez. He assisted me instating both my automobile and renters insurance policies during one call. The prices are reasonable and I was provided options to choose from according to my needs and preferences. The communication was clear, informative and productive. With one courteous phone call and an exchange of some email documents, both auto and renters insurance are now in place. This was a pleasant transaction. I am pleased with the human customer service especially, along with ease of online technologies combined that was provided today. The customer service is exceptional. Thank you Freeway Insurance.
Verified
Karla at the Selma, AL office
Karla at the Selma, AL office was very helpful and so kind to help us find the right car insurance. She worked with us until she found a policy that we could live with. Her patience and support was unwavering. All the staff is very friendly from the moment we stepped in the door. I recommend them highly for your insurance needs.
Verified
experience its base on customer…
experience its base on customer services many of agents were very helpful and professionals thanks
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After transaction threw in another charge.
I found freeway insurance on google. Called And talk to a agent Bryan Pineta. I got car insurance at $301. For 6 mo. Phone Transaction. I told him I wanted Coveage He quoted me Progressive. He added roadside service. That he worked for "freeway insurance." He said progressive does not have roadside insurance. My son bought AAA for me Next day.The agent added.charged 139. Back dated on CC to freeway/ oasis sw insurance . I spoke to progressive corporate. And they did not get The 139. They do carry roadside insurance. After the fact I looked at the reviews?WOW... Freeway customer service advocate called after reading my review. I told him I was a senior I told him. I never gave permission to do a separate charge on freeway Roadside insurance. Told him cc charge was backdated. I said with this economy. The way it is I would not be surprised if progressive stopped providing roadside service. So I believed the agent. I did not get the card for a month. I also was told by the C.S. agent You only have 30 days to cancel the roadside service. How can you cancel something that they did not know about.