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Natalie

07 September 2024, 16:10

  • 1 Review
  • GB

Verified

the buyer is being penalised!

It still really feels like the buyer is getting penalised when creating THERE OWN bookings online and this company are one of the many. -There's a booking fee PER PERSON - there's a processing fee (which should be the same as the booking fee) Then - there's delivery and transaction costs (even though it'll probably be an online email ticket! ) All in all expect another £6.60 on top of the cost of 2 ticket tickets when making a booking, even though there has been no face to face or verbal contact regarding my booking and i input the information myself. Bloody cheek!

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Alan Walker

07 September 2024, 03:50

  • 1 Review
  • GB

Verified

Easy to use website

Easy to use website. Smooth checkout

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Hazelsworld

07 September 2024, 01:42

  • 1 Review
  • GB

Verified

Great site

Very easy to navigate the site and purchasing tickets was quick. The payment process was fast too

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Chris

07 September 2024, 01:18

  • 1 Review
  • GB

Verified

Got an pre-sale email for Dara O…

Got an pre-sale email for Dara O Briain’s new tour. Website smooth and booked tickets in a few minutes for 2026. Hope we are alive to see it! :)

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Matt

02 September 2024, 01:58

  • 1 Review
  • GB

Verified

Face value?

The pricing of tickets is dishonest. I was delighted to obtain four tickets for the gig, but 4 x £31 is £124. Charging me £163 is unjustified. Several different fees, variously levied, and charged to each ticket is simply profiteering.

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Angie Wayman

31 August 2024, 01:32

  • 1 Review
  • GB

Verified

Good customer service

Couldn’t get accessible tickets but apart from that, all on the booking was good

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Sarah Quigley

29 August 2024, 19:02

  • 1 Review
  • GB

Verified

Really responsive

Really responsive, kind and friendly customer service! Anish was so personable and extolled all the above while swiftly sorting a request for me.

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Ellen Parker

28 August 2024, 03:32

  • 1 Review
  • GB

Verified

Excellent customer service

Reason for 5 stars is I made a booking error and after emailing the Customer Services Team they were able to escalate and communicate a resolution to the issue very quickly even though it was my fault and technically they didn’t have to. Really fast comms all the way. This sort of service makes a huge positive difference to customer confidence and just makes life easier. Much appreciated. Don’t hesitate to use.

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Monica Clare

26 August 2024, 14:08

  • 1 Review
  • GB

Verified

So simple tickets

So easy to find seats and check out

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Pauline Tuckey

25 August 2024, 07:52

  • 1 Review
  • GB

Verified

The process of purchasing tickets was…

The process of purchasing tickets was straight forward and easy to do. It only took a couple of minutes from start to finish.