Xmas Surprise
The product I ordered wasn't available for Xmas and informed I wouldn't receive it until the New Year because it had to be made. However... I did receive it before and made my wife very happy, thank you!
My partner brought my engagement ring…
My partner brought my engagement ring here in 2023. It has tarnished. The diamonds have fell out. Sent it back in 2024 to see if they could fix it and they said they couldn’t. We asked if we could reorder a new ring in the same size and they said they wouldn’t. Do not recommend this place at all! Now have the added extra expense to addd to the wedding which is getting a new ring!
Delivery quality at a fair price
Delivery was fast was kept up to date with emails to say been packaged when despatched and delivery time date. Ordered ring for grandaughters 18th cale well packaged in box with velvet pouch and gift bag. Also game with authenticity certificate with valuation very impressed would not hesitate to order again
Lovely item
Only reason it's not 5 star is the item took 2 weeks longer than quoted and missed the occasion it was bought for which was a shame. However jewelery was exactly as discribed and reasonable value for moey
Ring is lovely but had to email for…
Ring is lovely but had to email for updates, communication not great.
Delivered very quickly
Delivered very quickly. My wife was absolutely delighted.
I ordered a ring and messaged the…
I ordered a ring and messaged the customer service via live chat to send it back as it hadn’t reached my home yet whilst being at the DPD this was over a week ago now and they are not giving me my refund yet and have the excuse of saying once then receive it they will but they have got the ring back but are not refunding me
Bought a Diamond Heart necklace for my…
Bought a Diamond Heart necklace for my sister’s70th. Got in good time for her birthday.
Ordered a special size ring which had…
Ordered a special size ring which had to be made they kept me informed all the time and it was delivered as promised
Beautiful pieces
Beautiful pieces. It was so sad I had to wait 4 weeks for rings as I have arthritis in my hands so needed them to be made bigger than normal for a woman's fingers.