Idk who those other reviewers are...they sent me a low ball offer, I declined. They then called trying to bully me into taking it. I declined and asked them to return the jewelry. Now they won't respond to me, I have no idea if/when/how the jewelry will be returned.

The transaction couldn't have been easier .You texted as soon as you received the product and I had an offer within that day .Great job !

This company does what is advertised! Free shipping materials delivered quickly with tracking. Offer sent to me and accepted. However after acceptance I found out that you can negotiate with them. They were fair and did give me more money for my items after I contacted them. Overall they do what they advertise.

I had a great experience w/ this Gold buyer & their process. Prepaid envelope showed up priority mail very fast; I packaged up my belongings and mailed off w/ prepaid pouch; after a couple days I got a quote via email to accept or deny; I accepted and a check was mailed out promptly. AND all the stuff I wasn’t sure about was mailed back to me. You can’t lose; ur out nothing if u don’t accept the quote although I believe they are fair & offer above what other buyers will. Would recommend to family and friends!! A+ service

I am super impressed with this company. They were completely helpful through the whole process and ! got the exact amount i expected! They really are a blessing for you if you need cash fast and don't live close to places that do buy gold..or if you are like me and just don't feel like going through the trouble of going in and haggling with a pawn broker. I highly recommend them to anyone who has gold or silver or diamonds they don't need laying around...It is so quick and so easy! THANK YOU KARA FUZE from Louisiana

Wonderful experience. Prepaid envelope comes right away. Had some old jewelry (gold and silver) to clean out. Received more than I expected. Great service. Will be sending more soon.

For the first time I had some jewelry (with diamonds) that I was looking to sell. I originally thought my only options were a pawn shop or local jeweler. So, I decided to do some research and see if there were any other options available to me. That's when I came across Diamonds USA. I'm always a little cautious when it comes to online business so I did some research. I was pleasantly SHOCKED when I looked them up on the BBB and saw they had ZERO customer complaints!! ZERO!! That's unheard of. So, I read through the website and learned that I, more than likely, could receive more money going through this company than my original options. They made the process so simple!!! I was sent everything I needed to mail out my jewelry and they even arranged for a FedEx driver to pickup my package to send out. In less than a week, I received an offer, which they allow you to decline and will send back your jewelry at no cost. I accepted the offer and, as they promised, I had the money in my PayPal account within one business day!! In addition, I didn't realize (which was my bad) that PayPal takes 3% as their fee. I texted/emailed Diamonds USA to inquire and they explained the fee. However, even though it was due to my own inattention, they sent me an Amazon gift card for the difference!! It was just a few dollars and they very well could have done nothing further, but they went above and beyond. I'm not someone who typically writes reviews (mostly because I forget), but I want people to know that Diamonds USA is 100% legitimate and work with you through the process. This is a company that knows what they are doing and have a fantastically streamlined process. Should I have more jewelry to sell in the future, Diamonds USA will ABSOLUTELY be the company I turn to!!