user image

Kelvin

08 November 2019, 23:08

  • 1 Review
  • GB

Verified

False rate advertising

Like a few other reviewers, i tried to book on Nustay as it showed the lowest rate for the hotel I wanted. By the time I went to put in my card details it said unavailable, however a few days later they were still advertising this rate, so tried again and again it was unavailable! Actually spoke to the hotel about this and apparently it's a regular thing. They say it's all down to a cashing issue, but it's a lie because they don't have access to the hotel's inventory at all. Also read that other booking sites have barred them for their tactics. Think I'll stick to well known booking sites in future since I couldn't book with Nustay.

user image

George Morris

06 November 2019, 07:25

  • 1 Review
  • US

Verified

When you jump through all the hoops TO…

When you jump through all the hoops TO RESERVE you soon learn that the whole process is a GIGANTIC waste of time. The rooms are all booked ! When they send an Email advising you that the room or the rate is nonexistent but call us and we will help, NO ONE WILL ANSWER. Don't waste your time with Nustay !

user image

Ludo Czernia

05 November 2019, 19:22

  • 1 Review
  • BE

Verified

Mauvais !

Mauvais ! Contrôle de disponibilité quand j'ai entré tous les détails de ma carte.

user image

N111

05 November 2019, 02:31

  • 1 Review
  • GB

Verified

Scammers

Again, like others - google offered a stupidly cheap rate via nustay, assumed it would be a scam but gave it a go using a virtual credit card so no risk, and the price jumps from £40 to £140. Avoid these scanmers.

user image

Racer 67

04 November 2019, 11:58

  • 1 Review
  • US

Verified

Nustay more like NOstay

Nustay more like NOstay! Everytime i try to book it says Sold out, but has me go through the entire check out process, including enter my credit card info. Seems lk a scam! Beware!!! Also shows low price then when you try to book it jumps the price way up! Garbage

user image

H S

03 November 2019, 04:13

  • 1 Review
  • US

Verified

Nustay advertises deceptively low prices for rooms that aren't there

Nustay advertises deceptively low prices for hotel rooms on Google hotel search to lure you to their site, but when you actually try to book, the rooms aren't there at that price. That is incredibly misleading, and they should only be allowed to advertise prices for rooms that are accurate and can actually be booked.

user image

Mustapha Mous

01 November 2019, 17:42

  • 1 Review
  • FR

Verified

Après avoir rempli le formulaire de…

Après avoir rempli le formulaire de réservation,Nustay m'informe que cet hôtel n'est plus disponible. Nouvelle recherche,je rempli à nouveau le formulaire de réservation pour un autre hôtel,je valide une fois de plus le payement et là...l'hôtel est à nouveau indisponible ! Donc si vous voulez perdre votre temps,utilisez Nustay !!!

user image

Alina

01 November 2019, 04:22

  • 1 Review
  • IT

Verified

Ci sono degli alberghi civetta...

Ci sono degli alberghi civetta. Hotel di ottimo livello a prezzi pazzeschi. All’inizio pensavo ad error fare ed invece era solo uno specchietto per le allodole. Infatti qualsiasi metodo di pagamento abbia tentato ( visa, Amex, Apple Pay ) il pagamento non andava mai a buon fine.. ho prenotato con Booking! Più caro ma sicuro e onesto... Sigh..ci avevo creduto

user image

Jack Walker

31 October 2019, 21:41

  • 1 Review
  • GB

Verified

Everything is unavailable when you go…

Everything is unavailable when you go to pay

user image

Sara Pacheco

31 October 2019, 19:25

  • 1 Review
  • ES

Verified

Intolerable!

Intolerable! Piden los datos de la tarjeta antes de confirmar la reserva. He tratado de hacer una reserva en el Hotel Zenit de Barcelona ya que esta web me daba disponibilidad. Te piden los datos de la tarjeta y cuando ya los has metido te dicen que no se puede hacer la reserva!