Quick appointment booking Quick results Very friendly staff

Amazing doctors, consultants, nurses and staff. Top class service. Dr. Bhalani is brilliant, so caring and make you feel comfortable.

Efficient, stress free process in a friendly environment

Dr Bhalani was 1st class throughout - very understanding and helpful. Other staff were all friendly and courteous. The only reason I have not given 5 stars is because I had to chase for my results on more than one occasion. Results that were promised in 48 or even 24 hours were not sent to me, after chasing, for nearly 4 days.

Great service, great staff and very competitive prices!

I Had an MRI done recently at the clinic and the the whole process went very smooth and the doctors made me feel very relaxed during the whole procedure. They took their time explaining and helping as much as possible. The place is very clean and modern. I recommend this clinic to anyone.

I visited Lycahealth as i had a concern with a breast lump. I was booked an appointment almost immediately and referred to see a breast consultant within a few days. On the day of the appointment i was treated with complete respect and compassion by all members of staff from the reception team to the nurses and consultant. On the day i had a scan which led to a biopsy and was guided through every step. Luckily the lump turned out to be benign and have been given advice in case of any changes. I cannot find fault with Lycahealth and would recommend the service to my friends and family.

I booked on 5th of May an appointment through my company private insurance with Miss Safina Ali at LycaHealth in Westferry circus for 11th because I have something in my ear. After check,for 30 seconds, she told me to put in some almond oil, I told her that it was the last month that I could take advantage of the job insurance, and received as answer It's not a problem and she would contact me again for further verification. I put the almond oil in my ear like she said but nothing has changed, no one contacted me and now I have to go to another doctor and pay to remove the thing. Embarrassing, does this mean taking care of the patient?

So much went wrong with Lycahealth that I doubt I'll be able to type it all out. The worst things were probably the receptionist giving me another patients' appointment details (and presumably giving mine to someone else), which is a massive GDPR breach, my doctor giving me advice that every other professional I've seen agrees in outdated and incorrect, and reception making me pay by bank transfer on the spot as their card machine wasnt working. My bank doesnt allow me to add new payees without two factor authenication to prevent fraud, and I had planned to pay by credit card as it was a large amount - I always make large purchases on my credit card for the extra security. I discussed this with reception over the phone in the morning, then was told it wasnt possible upon arrival when it was too late. Even now I still don't have my follow up letter from my appointment, but I'm no longer chasing it as I've gone elsewhere. I'm out around £800 in total for nothing but stress and a massive delay to receiving proper treatment. I haven't even raised a complaint with them because I doubt their ability to address it appropriately, or to store my data securely!

Awful company pretending to be private and impartial. (opened by Boris Johnson). Covered up parts of my scan with grey squares (see google review) to help the NHS cover up negligence, they even let NHS staff that do not work for them write my reports. Took £1000 and lied. Full story will be online soon with images and reports. Please ignore lyca healths response and see google review for scan report & images.