Great bed but instructions were poor which wasted time. Such as what are those wooden blocks for? Oh to space the headboard so that the base will lift to get at the storage area. With no mention of blocks in the instructions we just left them out, built the bed with headboard and then realised the base wouldn't lift.... yawn. Good solidly built bed that arrived on time and actually arrived more pre-built than expected which was a definite positive!

Ordered bed, delivered within timescales, delivery crew polite so a good service overall. Product is of good quality although head board holes are on front end but as we don’t have a headboard it’s not an issue for us. Well packaged as well.

Very happy with the Headboard I ordered. Delivered on time. Clear communication throughout the process.

Very happy with my new bed and headboard - delivered on time good quality and as described.

Excellent product at great price, prompt and ver courteous delivery

Easy really. Found a bed we liked chose the fabric and colour we wanted and paid. Three weeks later it was delivered by a couple of very friendly delivery personnel who put the bed in the room we wanted it in. Communications from British Beds Direct and the delivery crew were more than adequate. Would highly recommended the companies products and its delivery service.

Very punctual and friendly service. Would recommend

Had two beds and mattresses delivered, would have been 5 stars if instructions on how to put together second bed had been included.

Great quality bed and well constructed. The upgrade in choice of fabric looks great. Had to delay the manufacture of the bed until 2 weeks before we completed on a new house but this caused a delay on when the bed was required so had to wait an additional 2 weeks to recieve it. Well worth the wait. Thanks you. Recommended.

It was a pretty good experience. Communication was great and delivery was quicker than expected. My only disappointment was the wrapping for transport hadn't prevented the tie straps from marking the fabric on one side, but it was small and it was on a divan base so it's no big deal. I'd gladly buy another (and probably will).