Fantastic service. We ordered a king size blanket box - the first one they sent had a couple of flaws in the material so we asked for some options - we could return it for a new one or we could get a partial refund. We thought it was an issue with the material we had chosen so we ordered some new samples (came v. quickly) and asked them if we could swap the box for a new one in a different material. They obliged and swapped it - collecting the old one at the same time as delivering the new one. You couldn't ask for better service, responsiveness and nicer people to deal with. I recommend highly.

Very pleased with the product and a very efficient service.

Great Range to choose from, Great prices, Great delivery, What else can I say? I know! Will definitely use again.

Very good quality headboard and well made and a good price i would shop with them again

Absolutely thrilled with my new bed base & headboard! Well manufactured, great quality, superb value for money & speedy, efficient delivery service.

Quality is much less than expected, numerous loose threads and material including finish tatty around most exposed edges. We paid for clearly stated 2 man delivery, only one man i.e. the driver delivered. This was an obvious struggle for this super king sized bed. So we agreed for him to just put each section inside and my wife and I manhandled them into the bedroom, ourselves. This driver should never have been sent out on his own like that and is a sad state of affairs with employees being taken advantage of and yet still charging us customers the extra costs. The pistons requested were 1000N as agreed both on the phone before ordering and also after to make sure. What we received were 800N pistons. This is all untrustworthy imho and would not encourage me to buy from you again.

We bought an Ottoman bar a while back and received a lot of helpful advice at the time. Since then we’ve discovered that our exceptionally heavy mattress calls for stronger lift pistons. We’ve had them supplied by first class post, no quibble, no return of old ones and helpful advice on swapping new for old. That’s what I call customer service, thank you.

Everything from ordering to receive the beds was easy and according to plan. My ottoman bed is well finished and robust. I highly recommend British beds direct.

The batons supplied are not long enough to secure the headboard to the bed base.However having contacted the supplier, they are helpful and are sending longer batons to us via post.sadly we have now been informed that they don’t have longer batons! The short batons cause the headboard to wobble.

Ordered an upholstered bed, delivered very quickly, easy to build and great quality for the price.