It would help to see our passwords to ensure we are entering correctly twice. Particularly relevant when as disabled as I am

I wouldn’t use this company again. Valentines flowers ordered 9 Feb but were not delivered on the 14th Feb. On 15 th Feb I complained about non-delivery and they claimed they can’t guarantee delivery on the right day. No refund or discount offered. Strangely on 13 Feb I was getting emails last chance to order for Valentine’s Day. Presumably there was no hope of delivery if an order was placed and money taken. Avoid this company

Very poor bunch of flowers, paid £65 for a large bouquet and what I got was smaller than a normal size from Tesco, quality not too good either, some of the roses were already dying, customer services don’t care, was asked to send pictures in and all they said was they look fine and right size 😂 Wished I just bought some from Tesco at a fraction of the price and better quality. Won’t be using these cowboys ever again. Shocking shocking shocking, have just put a refund claim in through Paypal credit.

Normally order locally but due to time restrictions bought online using Prestige as they had 4.1 stars. Ordering was easy and simple. Ordered bouquet for valentines for my elderly parents as my dad has Alzeimers. Was initially worried would not arrive as did not receive tracking so emailed and they provided link which showed could arrive up to 5pm. Flowers arrived. Much smaller than advertised and very poor quality. Very disappointed for £43. I could have bought supermarket bouquet much cheaper and would have been better quality. Emailed customer service who are very poor, constantly offering £10 voucher, which I will never use. Why would anyone want to spend more money with a company that clearly don't care about their product or service. Will never use this company again or buy flowers online. Sticking to local florists. Lesson learnt. Just want others thinking of buying to be aware as I think this company used to be good looking at some of the reviews but clearly standards have drastically dropped.

I placed an order on 14th January, for the flowers to arrive on 14th February (Valentines day). However, the I had no tracking updates. I eventually went on to the prestige flowers website to request a tracking update which lead me to Royal Mail. Royal mail suggested that they would arrive before 7.30pm. I checked constantly and at 7.30 they finally advised that they are unable to make the delivery! Prestige Flowers delivery method has failed therefore, they should refund me however, they will not take any responsibility, despite ruining Valentines day for my wife and getting me in trouble! If you're delivery method fails then you should refund and investigate this with your choice of courier but they have not done this. Do not use them. There is a strong chance your flowers will not arrive...given they are supposed to arrive on time....not the best company to choose.

Ordered flowers and a gift and paid for next day delivery. There were not delivered in time as promised. I asked for a refund of my next day delivery fee as they were not delivered as promised and they tried to fob me off. Flowers arrived perished and looking extremely ugly. Never use these charlatans again and their customer service in particular Kyle was arrogant and rude and tried to mug me off Thankfully the one saving grace I have is I paid via credit card and have issued a chargeback notice so I should get my money back

Awful company. Royal mail sent my flowers to wrong sorting office. Their mistake. They refused to refund as I used building number rather than retail name of the business. Total scamners!

Made the Mrs happy

The experience has been as fresh as the flowers, blooming lovely!

Always deliver on time and fast response if need any assistance.