Verified
This is our first cruise and Iris was…
This is our first cruise and Iris was able to answer all questions with patience and understanding. Whenever we phoned and she was on another call she called back. First class service.
Verified
Iris was very helpful and informative…
Iris was very helpful and informative delivering a seamless service. 🙏 Alexa
Verified
Highly Recommend Iris at Logitravel
We've just booked our first ever cruise with P&O. It's very exciting - made so much easier with the knowledge, experience and friendliness of Iris at Logitravel. We had so many questions, but Iris kept giving great service. If we love the cruising experience, we will be booking another cruise with Iris!
Verified
Another very successful holiday booking
This is the 4th time our group have booked a cruise with Logitravel and we are very pleased with the outcome, the company have always been very efficient and effective in organising our trips and have ensured we have received value for money and a first class customer service. I have no hesitation in recommending both the company Logitravel and their agent representatives who have assisted us.
Verified
Great booking experience
Iris was very helpful and ensured we got everything we need for our holidays. I can definitely recommend the company and Iris as a cruise advisor.
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La reserva mediante la gestión de Iris
La reserva mediante la gestión de Iris, fue perfecta. Espero me siga ayudando en el chech-in de la naviera, si fuera necesario.
Verified
Iris from Logitravel is excellent
Iris from Logitravel is an excellent, knowledgeable and friendly travel. She was very helpful in find a good deal for our Greek cruise.
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Booked a cruise travelling in 15 days
Booked a cruise travelling in 15 days, couldnt check in online so contacted MSC directly, they've booked us in by Logitravel need to provide the boarding tickets, sent emails, made calls but get cut off. Will escalate to ABTA.
Verified
No customer service
I had an issue with the transfer at the end of my holiday as I wasn't collected and was given incorrect information. I then had to pay extra and get a taxi to the airport. I have emailed them 3 times about this and not a single response. I will not book with this company again, there's no customer service.
Verified
Worst travel agent iv dealt with in the…
Worst travel agent iv dealt with in the world. 15 minutes to get through via phone, then i get passed to another line, then it cuts off. Weekends they have no assistance available and they dont care. I have written to them in several occasions via email and no reply, stay away. Ref num - 1012009753 in case logitravel wishes to "now" get in touch after all my failed attempts. 1 week on, no email supporting my review, no phone call, nothing at all, keep away.