Booking with Iris Madico was a very swift experience. She answered all my questions and I feel I received great customer service. Would definitely consider booking Logitravel for my next holiday bookings.

Excellent, very efficient and helpful, we got fantastic deal on our cruise 😊

Please get in touch with Iris, she is one of the best travel agent who deal with clients like us , very patient and kind and finding the best quote what made us happy to book the cruise straight away . Will definitely book our next cruise with her again. ⭐️⭐️⭐️⭐️⭐️

First time booking with Logitravel.thou cruise 4 times last year...excellent service from Iris Very professional and very knowledgeable on The MSC cruise programme..would definitely contact her again. Once I made the booking I asked Iris to contact 3 other couples to also make bookings to join us..

I cannot rate Iris high enough, she had the patience of a saint in dealing with me. Living in Spain I mistakenly thought I was in contact with Logitravel in Spain which made making the payment difficult for me but she helped me realize the payment to a bank in Spain. Thank you Iris!

Excellent service by Iris. Quick response to emails and she was very helpful.

I had a few positive experiences with this tour operator! From the moment I reached out, their efficiency and friendliness were evident. They were always available to address my queries and concerns, which made planning my trip incredibly smooth. I appreciated their proactive approach and the genuine care they exhibited throughout. I would highly recommend this tour operator to anyone seeking a hassle-free and delightful travel experience!

Iris was amazing to deal with

Absolutely fantastic service provided by our agent Iris. Extremely helpful and she went above and beyond to make our booking experience a pleasure

Avoid at all costs. I booked a family holiday with logitravel at great expense. The room our family was given had a huge security concern due to an open door to an adjoining room which also had people in it. The room was dirty and had broken bathroom fittings. They expected my teenagers sleep in the same bed and when i said this was not an option i was told there was nothing they could do. I told them i would sleep on the tiled floor for a week. At that point they agreed to move a tiny fold up bed into the room which then meant the door to the terrace could not be opened. I was about 1 foot longer than the bed so i could not sleep properly I took photos, informed Logitravel immediately and nothing was done I have been in constant email contact with them for 10 weeks. They have ignored most emails and refused to supply information i requested Today they emailed me to say the case was closed They are the worst holiday operator and i would never advise anyone to book with them ________________________________ I have just been asked to provide a booking number so that they can review what happened. This goes to show the incompetence of this company as i have been in contact communication with them and they are fully aware of what happened, the disgraceful accommodation and they took the money and closed the case!! ________________________ I have already received a final email from LogiTravel confirming that you have investigated and closed the case ________________________ I have just received an email from Logitravel. They said "at no time you were denied the service and you were provided with what you contracted without any problem" So their view is that if you book a holiday through them, you should expect the same horrible holiday that me and my family endured ___________________________ My booking reference is 949080883 If my holiday is refunded in full, along with an apology and that Logitravel will put measures in place to protect future customers then i will be happy to amend my review ___________________________ I missed 1 call from logitravel and thr other was at 22:30 which woke my family I was in constant email communications The queue at reception was always between 1h and 2h and i informed logitravel of this. I ask logitravel to contact the hotel directly as you were responsible for the booking There was an open door to the adjoining hotel room which posed significant security risk but nothing was done. The shower was broken and nothing was done I have all photographs and email communications. Again, if a potential customer is happy with your response then i am sure they will book a holiday with you. But i am sure anyone reading this would have doubts about doing so. I have asked on at least 5 occasions for the contract details for the company president but that has been ignored each time. I have also asked for details of the organisation that regulates their business on at least 5 occasions. Those have also been declined Regards