Please avoid this company!! GOOD REVIEWS ARE REDIRECTED FROM ANOTHER COMPANY OR FALSIFIED! Quoted a price over the phone which was fine, the job wasn’t big, small sink replacement and tap replacement. Engineer came out, phoned his office buds and they tried to hike the price up to £550 quid! Made up a complete load of rubbish that things were broken and needed replacing when they hadn’t even checked the area! I wasn’t at my business so I was trying to sort this over the phone, I think I am lucky that there were plenty of male colleagues on site or I fear this could have been a terrifying experience for some. I refused to pay a penny, they tried to charge me £144 for literally a 2 minute consultation, I said absolutely not, not paying a penny, I had nothing written down or verbally agreed to this price so not a chance! Engineer refused to leave my premises under instruction of his office, sadly for him the entire phone calls are recorded and my premises is swarmed in cctv being a business so the entire encounter is caught on video, of the multiple times I told him to leave my private property. The office were aggressively calling me, in the end I was about to call the police to remove him, office told me that the police wouldn’t get involved due to it being a civil matter, utter rubbish considering I asked them to leave MY private properly. Was told the engineer would sit outside all day and wait, not sure if this was an attempt to threaten me. Please please do not use this company, especially if vulnerable, they will make up and price and charge you hundreds and hundreds. If they try to charge you £144 for a call out fee after standing around for 1 minute bull******** do not pay them! Told me they won’t leave my property until I pay, never seen a company like it. Lucky for me there were plenty of men available at the business, I fear had this been someone’s home or someone vulnerable they would of been bullied into paying.

Shocking practice. I thought I was calling Dynorod and when asked if they were Dynorod, they said that they carry out work on behalf on Dynorod. They came out and gave me a quote that was double the price that Dynorod had quoted me on for previous work. They said if I didn’t want to use them then I have to pay the call out fee. I said that I wasn’t paying that price and managed to get them down to the price that Dynorod had charged previously for the same work otherwise I would have had to pay the call out fee. A complete rip off. I felt as though I was dealing with double glazed windows salesperson. They can’t carry out any work until authorisation is given by the company. Everything has to be paid upfront. For the half hour it took to clear the drain, the person doing the job was actually on site for 3 hours with the constant to and fro from the actual person doing the job to the company. I felt that I was just given the highest price when they first arrived as I was a woman and basically they have you over a barrel with the call out fee.

Worst company ever, all the good reviews are from the workers just to let you know. Charged us over £700 and refuse to give us an invoice of why it cost this The callers were rude and offensive!!! Most disgusting company’ Please don’t use this company you will get ripped off and treated like rubbish

Do not use they are not DynoRod and seriously overcharge, will not give an itemised bill as they claim they don’t have to and will not realise cctv footage which they claimed to have taken, unfortunately this site will not let me add a picture where they clearly state Dyno Rod

Spoke to their rep on the phone and was quoted a price of £120, and if certain equipment was used it would be an extra cost. Plumber arrived, nice man. Took a look, phoned the office informed them of what needed to be done, the told me (with a wry smile) he would wait outside in his van, and that the office would call me. The called, told me the cost would be £414 including VAT. I had to get the rep to repeat the amount it to me a few times. I was in a fix, because I needed it done, but not for that price. They are as most reviews here attest to rip off merchants. I would advise against them at all costs. I got the work done for £170 total from a local guy.

Called this lot when it looked like the sewer was going to overflow due to a blockage down the line, cannot complain about the actual job itself as it was carried out professionally and cleared the problem. However, I found out later that our Water and Sewage provider would have cleared this for no charge and that I should have been advised of this and told that they are not allowed to carry out work on sewers that are the property of the service provider - Anglian Water in this case. The guy who did the job was fine - other than not telling me about that he was unable to work on Anglian Water infrastucture - but the prices are a real rip off, avoid this lot like the plague! Will be contacting Tradaing Standards imminently, they really do need to know about shysters like this - if there was a zero star option it would be more appropriate!!

Total scam. Turned up totally unprepared for any drainage job. Took one look and said he couldn’t do anything. We’d need to pay £795. We refused. Then said he’d do it £350 cash. So we’ve ended up paying £144 for absolutely nothing.

Do not use. Google listing deliberately misleads that they are a different and much more reputable company, they didn't send confirmation or terms and conditions ahead of engineer's visit, engineer turned up late without advance warning, 30-second "inspection" resulted in grossly overpriced proposal, insisted that call-out charge be paid despite no confirmation ahead of engineer and "inspection" which was literally a glance under the tub. £140 for literally nothing. Absolute pirates. Avoid like the plague.

Tried to charge us nearly £1000 for a leaky sink and flush repair. Found a local company the same day who did it for £160. Avoid at all costs

DO NOT USE THIS COMPANY - the 5 star reviews are transferred from another company. They charge astronomical fixed prices. They charged my elderly disabled mother £534 to fix a leaking tap. They took advantage of her. When I asked for a breakdown they refused. My mum called a national call centre which farms out the work - PM247 added a 55% charge on top. Disgusting.