They are a great cleaners. Very efficient.

Decent service. The clothes will come back washed also usually very wrinkled.

Extremely polite, forthright and timely!!! Lovely demeanor and kind recommendations given So reverent and understanding.

The driver for Pick Up was fantastic! He went out of his way to make sure that we had a new laundry bag and was very friendly. Exceptionally pleased!

Driver left laundry at bottom of steps, blocking everyone. Second floor instructions. Why can't they deliver and pick up at my door. I am not happy. Again.

After pickup, the communication and app updates are lacking until delivery. Otherwise, the service was decent.

I signed up for HappyNest Laundry Services thinking it would be an affordable and convenient option—big mistake. I had three bags of laundry and received a referral from my neighbor. When I clicked the referral link, I was forced to sign up, enter my personal and card details before I could even schedule a pickup. At no point was I informed of the price per bag. My laundry was picked up, and THEN I was hit with an outrageous $82 invoice! The original cost was $104, but I had a $25 referral credit. When I called to ask why the price was so high, I was told it was $35 per bag. This pricing was NEVER disclosed on the website when I signed up—if it had been, I never would have gone through with the pickup! I immediately told them that if my laundry hadn’t been washed yet, I wanted it returned without service. They confirmed that nothing had been done yet and that they would return my laundry the next day. But then they had the audacity to charge me $35 just for picking it up. Excuse me? $35 for absolutely nothing? That’s complete robbery! I reluctantly agreed, just wanting my laundry back. But then the next morning, I found out they didn’t even adjust my invoice and still charged my card the full $82. I had to call AGAIN, and the agent admitted it was a mistake and that I should have only been charged $40. I corrected her—I was told the minimum order charge was $35, not $40. She backtracked and said, “Oh, yes, you’re right, it’s $35.” Clearly, they don’t even know their own pricing! To make matters worse, my invoice STILL hasn’t been adjusted, and my card is STILL charged for $82. And guess what? I went back to check their website, and now it says they charge $29.99 per bag instead of $35. So are they just making up prices as they go?! This company is a scam, a complete ripoff. They pick up your laundry, don’t disclose their insane pricing, and then hold it hostage while forcing you to pay for services you didn’t even receive. I want my FULL REFUND IMMEDIATELY. Do NOT trust HappyNest unless you want to be overcharged and scammed out of your money. BEWARE!

My fiance was recommended this by a neighbor. It’s $29.99 a bag on there website, we were told it was $10 a bag, and we were charged $82 with a 25% discount for 3 bags. They didn’t give us the fee until after they had our laundry. When we said we can’t justify the price they brought our dirty clothes back and still charged us $82 dollars. They said they’d give us $30 back but the remainder of the money was for Coming to pick it up and drop it off. Still haven’t received even the $30 back. Would not recommend this company.

Plenty of notifications for pickup and drop off.

I was totally satisfied with the service I received from Happy Nest. I don’t need a regular service but I will definitely use them for the next time I need my laundry done