They do not even deserve one star. No one answers the phones, and like so many other reviews they do not deliver when they say and have blamed it on a courier. No courier is 3 weeks late. I will be speaking to trading standards, as they are braking agreements.

If I could give negative stars I would! Company failed to give a delivery timeline, even after 3 weeks after receiving order but still advertising next day delivery on site. This was apparently due to their 'delivery system going down'. Cancelled order for a refund and 4 weeks (+5days) later not refund issued. This was apparently due to their 'issues with payment system'. Had to dispute the with credit card provider to get refund. They should look at giving accurate estimates of deliveries on the site. And stop lying customers about systems failing.

DO NOT order from this company. Placed an order for paving slabs on the 18th September paid £421.00 for delivery on the16th October. Received an email on the 13th October to say slabs will not be delivered, could not give me a delivery date and stated that delivery could be anytime in the next few weeks. Cancelled the order and received an email confirmation to say the monies paid would be refunded within 14 days. This hasn’t happened and have now been told they are experiencing issues with their payment system!!!! and we have had no choice but to raise this issue as a claim with PayPal. This company is terrible you can never get hold of anyone and they do not respond to emails.

Do not buy from this company. I placed an order in July, was emailed to say delivery company had gone into receivership. Still waiting for my order to be delivered, 2nd November. I havd left several phone messages on an answerphone which have gone unanswered. I've asked twice for a refund but no response. Extremely disappointed as my first order a couple of years ago was delivered prompwith great communication.

Absolute scoundrels. AVOID AT ALL COST. Bought slabs for a late summer project to surprise my Mrs after having undergone deep brain surgery so she could enjoy sitting out in the garden. Foolishly I chose these bandits. As I write this review October 31st NO REFUND and now not replying to my emails. Nothing got delivered. They issued a refund in writing weeks ago but ABSOLUTELY NOTHING BACK. Had to report them to PayPal. UNDER NO CIRCUMSTANCES GIVE THEM YOUR MONEY. You won't get nothing.... materials or money. Its a ltd company so wouldn't surprise me they go under all of a sudden then rise again like the scumbag company directors used to do in the 70's. AVOID AVOID AVOID

Do not order from this company. We are a landscaping firm that required paving quickly to complete a project. Website stated the product was in stock and would take 5 days. Paid £1300 and had to chase for any news on delivery. Received the same response as everyone else. “I'm very sorry we still don't have a delivery update as yet. Hopefully we may have a delivery update for you by the end of next week.” After finding the paving elsewhere and receiving in less than 5 days, I cancelled the order. “Thank you for your request. I have cancelled your order and sent it to accounts to process the refund. Refund can take up to 14 days to process, although accounts try to get them processed quicker, and then the banking systems usually takes 3-5 working days.” We are still waiting for our refund. Apparently their card systems have been updated and they can’t possibly override the system. Therefore you are advised to contact your bank and make a claim. It’s all a load of nonsense, customer service is terrible. Clearly a company struggling and taking customers money with no intention of processing the actual order.

Simply put, this is one of the worst companies I've ever dealt with! I made a purchase after checking they had stock of an item. It turns out they didn't have it and the last month has been a battle trying to get them to give me a refund! You email, they don't reply, you call them, they promise a call back but no one ever does (even the director), they give you the wrong information and now the only person in accounts and both the managing directors are "sick" so no one is around to resolve my complaint. Absolutely shambolic.

Shocking service. My order was apparently in stock, but after 4 weeks they weren't able to deliver. No real explanation given and they were unable to confirm a delivery date. I ended up cancelling the order and reordering from a more reliable source.

AVOID, AVOID, AVOID, very possibly a scam or a company going bust, neither of which you want to be buying from. Like so many others I had the misfortune of being fooled by the quality website and sales people and ordered £1200 of paving slabs etc that were supposedly in stock with a delivery of 7 to 10 days, suffice to say a month later and no slabs and lots of logistics excuses when I read the reviews and realised this seems to be the norm, I cancelled the order without issue and awaited the refund, waited the 14 days they state, no refund arrived, chased several times and told accounts would contact me, which they never did, so had to file a dispute with PayPal, few days later a refund was authorized and told it could take 5 working days to clear, 5 days past and still not cleared, chased PayPal and was informed they had issued refund via Echeque which can take 7 to 10 working days!! After about 8 days the refund finally cleared and another few days later it was finally back in my bank, so in the end it took a month to get the refund after cancelling the order and delayed my project 2 months in total and that seems to be quick by what others have been through. Wish I had read the reviews first before purchasing, lesson learned and always read the company reviews before buying now, which I normally do anyway but was fooled into thinking this was a reputable company. Don't be fooled yourself and stay well clear!!

I struggle to believe the happy customer reviews on this page are from genuine customers. My paving slab has been a nightmare of a purchase. One month on, and I am the best part of £1000 down, and no sight of a delivery date. 7-10 working days for delivery was a fantasy, as far as I can see. Avoid.